• Drunemeton@lemmy.world
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    5 months ago

    Holy Shitballs:

    Sam Santala

    Jun 5

    Also, hilarious that I can’t even get ahold of your support chat to question this unless I agree to these terms beforehand.

    Jun 5

    I can’t even uninstall Photoshop unless I agree to these terms?? Are you fucking kidding me??

    Jun 5

    Realising I also need to agree to the terms if I want to sign in and cancel my subscription

    16h

    Can someone there give me an email for someone who can cancel my subscription without having to sign in and agree to these new terms first?

    • aname@lemmy.one
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      5 months ago

      Realising I also need to agree to the terms if I want to sign in and cancel my subscription

      I’m pretty sure this is not legal in EU

    • magiccupcake@lemmy.world
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      5 months ago

      I think at that point I’d mail a certified letter and cancel whatever card it’s on.

      That probably wouldn’t work but one can dream.

        • gravitas_deficiency@sh.itjust.works
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          5 months ago

          And if you have a decent credit card, and a record of your attempts to contact them and cancel your subscription, they’ll likely take your side if you back charge then block them from your card.

      • explodicle@sh.itjust.works
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        5 months ago

        This is why vendors should send us a public address to pay, instead of us sending them a private address to charge.

      • Konala Koala@lemmy.world
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        5 months ago

        What about sending a certified letter to the company in question stating they better reverse the idiotic decision or be prepared to face a lengthy prison sentence for it?