I just moved into a student dorm for a semester abroad, and beforehand I emailed them asking whether they had ethernet ports to plug my router into (I use it to connect all my devices, and for WiVRn VR streaming). They confirmed that I could, but now that I’m here the wifi login portal is asking me to accept these terms from the ISP, which forbid plugging in a router. There’s another clause that forbids “Disruptive Devices” entirely, defined as:
“Disruptive Device” means any device that prevents or interferes with our provision of the 4Wireless to other customers (such as a wireless access point such as wireless routers) or any other device used by you in breach of the Acceptable Use Policy;
So what are my options? I don’t think I can use this service without accepting the terms, but also I was told by the student dorm support that I could bring a router, which contradicts this.
EDIT: some additional context:
- dorm provider is a company separate from my uni (they have an agreement but that’s it)
- ISP (ask4) is totally separate from dorm provider, and have installed a mesh network that requires an account. On account creation, there are many upsells including one for connecting more than one device. The “free” plan only allows me to sign in on a single device, and I can upgrade to two devices for 15 pounds.
- ethernet requires login too
- VR streaming requires a high performance wifi 6 network, which is why I bought this router (Archer C6 from tp-link)
I work in university IT so I have some experience here. Some schools are better than others but in general providing IT services for students is like trying to wrangle a herd of starving feral cats who are all in heat.
First of all I have never seen 802.1x implemented (Ethernet authentication) in the wild that wasn’t almost immediately removed. It’s a shitty protocol that’s terrible to debug. I totally get why they restrict APs … my god if every student had one it would be a pain. It would be like standing in a crowded room with everyone shouting and you’re trying to pick out one conversation 20 ft away.
My guess is you’re basically in a situation like my son was at ECU. It’s likely not really a university dorm but closely affiliated hence the reason of a third party. Or the central university IT is abysmal and can’t be bothered. Either way the only reason to use 802.1X is because they think it’s more secure, when in fact it’s way more trouble than it’s worth. You can do the same thing by controlling downstream routing or MAC filtering. The ECU “dorm” did that and it wasn’t much better honestly. You had to go into a website to add your MAC address to get access to the WiFi. Firstly how do you do that when your computer can’t talk to anything. Chicken and egg problem. Secondly for the ones who figured out how to do that using your phone, good luck getting a history major to figure what even what a MAC address was.
My suggestion is don’t bother. If they’ve implemented 802.1x they’re a micromanaged IT and will catch you eventually. I’d also guess they have completely overtaxed their egress traffic and your speeds are abysmal.
On a related note, when you graduate never ever rent from an apt complex that generously process WiFi or Ethernet. It will almost always suck, they will have no one to provide adequate tech support, and they are just using it as another revenue stream.
Sorry I don’t have better advice but if they control the network there isn’t really much you can do.
I was once responsible for a student house (we don’t have dorms in the US sense, this is the closest we have) and I have similar experiences but less extreme. My favourite was when I had forgotten to configure DHCP filtering and someone plugged in a router the wrong way so it started offering DHCP (that didn’t work) to everyone in the building, in a race with our upstream ISP.
I did this a work one time… sorta the same thing. I installed pfsense VM and left the DHCp server on. I killed the network in our office for about 15 minutes.
Also, the times rats got into the networking room and ate random cables. I should add the network was built by volunteer students in the ‘90s.