“UNEXPECTED ITEM IN THE BAGGING AREA!
UNEXPECTED ITEM IN THE BAGGING AREA!
…and it was me.” - Bill Bailey
This is me. As a clerk. Fucking up shit constantly. And saying. One minute. I need an override.
Don’t be embarrassed, you’re keeping her in a job.
Good point. Great name I looooveee father ted!
The only issue I keep running into is that the sale price doesn’t match the scanned price. At this point they no longer verify me because I’m so on point with pricing. If it was a different price I wouldn’t have gotten it. It’s a game to me. Love seeing how low I can get my bill to get.
I shop just like you, and I’ve also got the attendants trained just to fix what I tell them is wrong. I love when the actual money spent is less than 50% of the total before discounts/coupons are applied.
Just happened to me today. I paid for everything but accidentally scanned the item again while packing. I think the cashier knows me by now
Hit on them! You never know <3
I feel called out, you even got an image of me.
My grocery store has closed all lanes and replaced them with self checkout. The only one left is the express/lottery ticket counter. I always go to that lane and plop down my week’s worth of groceries and ignore the limit. I’ve already told them I won’t use the machines, not only are they frustrating and I have to call the employee over half a dozen times while checking out, but I’m a union worker and I refuse to use those damn machines.
What a shitty store. I use self-checkout 99% of the time, but you should have a choice and the store should always accommodate at least one of each. Scanning an entire cart full of groceries is painful for you, the employee correcting the machine, and the people behind you.
I don’t use those self checkout machines because they’re a serious liability to me. If I fuck up and miss scanning something, then I get a shoplifting charge. Best case, they realize it was a simple mistake a trespass me indefinitely for it.
Fuck you. Ring up the items for me.
I also now have a new policy. If they have more self checkout open than regular checkout, I leave my cart in the parking lot NOT in the buggy corral.
There used to be sort of an unspoken honour system that if they didn’t have to pay a kid to collect carts, prices would stay down. Now they’re reducing their labour AND bumping prices to increase profits.
Fuck you. Collect your own cart.
Obviously it’s different with every store management/owner, but any decent store would never ban you or try to press charges for missing one item, especially if it’s obviously a mistake.
Also, leaving a cart in the parking lot does not impact the store at all, you’re simply punishing that kid for no reason. A simple call, email, review, or social media comment is much more impactful because it actually reaches the decision-makers…
you’re simply punishing that kid for no reason.
IT’S HIS JOB!
Since when is doing the job you were hired for considered punishment? I’ve worked in a retail environment when I was younger. I always enjoyed being tagged to collect carts. I got to go outside and shuffle around the lot.
And of course it hurts the bottom line. If people start leaving their carts around more, they have to pay someone to collect them. If everyone puts carts in the cart return, they collect from there. If carts are all over the lot, it will take 2 or 3 times longer.
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I don’t have time in my life to have to deal with legal bullshit that isn’t my fault. I’ll just avoid the situation entirely.
Self checkout is a liability.
There was a problem every single time I’ve tried to do a self-checkout so I just do a normal checkout because it’s not worth it.
I just move on to the next machine, let them deal with clearing out your order with the machine.
Yup, that’s what I do.
All of the self checkouts I’ve seen clear the transaction automatically if you don’t touch them for a couple of minutes. There’s a prompt asking if you want to continue, and if that times out it just resets
I actually haven’t seen one that does that yet. Although most of the stores they have near me put them in a while ago though. They typically want to retain the info for loss prevention purposes. I know the store closest to me would have to audit all of the non sale transactions at the end of the day or next morning.
Oddly enough I’ve worked as both a cashier sometimes watching over self-checkouts and also as an engineer in a company that manufactures self-checkouts (although I worked in a different department and only occasionally helped out with the checkouts). They can log that stuff no trouble. They cancel it as far as the customer sees, but that doesn’t mean anything for what it keeps behind the scenes. At least on the ones I worked with, there was the option for cashiers to retrieve the most recent state and print it out as a receipt either for the customer or to scan it to transfer to another checkout
Well they apparently have a time from inactivity to human resolution time tracker. If things look sketchy, especially multiple times they start investigating the self service employee.
But again, these machines are relatively old. I am not even sure if they have an auto reset or void feature. I have had to ask a clerk to clear out a prior order because of said system failure.
That’s fair enough. While I’ve seen a lot more of the insides of self checkouts than the average person, I definitely don’t know the ins and outs of every model out there, not even close
It’s like having lives in a video game.
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Why not just start a new transaction?
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Cashier: you have no idea how many ways and to what degree I’m plotting your murder.
I imagine they’re depressed. Their job is to help out idiots every few seconds. When not doing that they’re probably pondering the validity of a doomed race.
I’ve been a cashier before, and while it is a deeply dull job honestly the people screwing things up are not the problem. You help them, they leave, you forget about them. The ones that made me hate it there are the angry ones and the management
Oh…apperently I’m too evil to be a cashier.
I wouldn’t murder. I would go about my day, without a trace of evidence that I’m even angry.
I’d just come over, help the guy, and take note of his appearance, and the current time. Then I’d head to the back after my shift, and talk to the security guy. I’d make up some reason I have to check the security tapes. But I’d do it in a way that sounds like it’s just buddys being buddies. Nothing suspicious.
Then I’d watch the tape 10 minutes after the encounter. I’d watch the parking lot. See where he goes. Find him getting into his car. Take note the make and model of the car, and the liscense plate.
Now I use public records to track him down. I find out his name, his address, his work, his life. I find out everything I can about him.
Now I hire the biggest musclehead there is. Not to beat him up, but to have an affair with his wife. Make his wife feel properly fucked and orgasm multiple times. Make it a regular thing. All without the wife realizing it’s a ploy.
His marriage ends, as his wife no longer loves him. And NOW the real plan can commence.
I’d hire a woman who looks visually similiar to his wife, but much more dominant. I’d hire her to seduce him, but also take control of their relationship. She’d have him whipped, and play off his emotional insecurity that he would lose her if he doesn’t do what she wants. And she’d get demanding, and have him whipped.
She would eventually take him to an actual dungeon. She’d get him naked, and tied up, laying on his back with his ankles being worn as earrings. And as he’d tied in that position, completely vunerable, that’s when I emerge from the shadows, revealing my master plan for revenge!
Except, it was a forgetable moment, 5 years ago. He has no idea who I am. Doesn’t matter. He’s already in position, and I’ve worked too hard to get this exact moment to where it is.
He’s totally exposed, vunerable, and can’t move.
COMMENCE THE TICKLE TORTURE!!!
“unexpected item in the tickle area”
And then your realize that this happens way to often and you have to manage thousands of those at a time
as someone who works in a grocery store* off the top of my heat I cannot remember any customer (I don’t know outside of work) OTHER than a funny Irish man and someone with a confederate flag shirt.
when I’m on cart duty i DO remember bumper stickers though, I take photos of the funny ones sometimes. Also bugs/birds/cats/etc are all free reign to gawk at.
a tiny spider I saved while cleaning out one of the check out areas
fluffy cadpiller!!! 🐛🐛
I got bored and little bits of stuff fall off sometimes so I started collecting them. This isn’t an animal but it’s a nice memory 🌻
uhhhhhhhhh
???
*also technically I’m a “front end service” something, so I bag and do carts and clean sometimes, but it’s close enough to a cashier
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Relevant username if I’ve ever seen one
You can’t weigh the vegetable at the checkout.
Every other store can do that.
We don’t have a scale in the checkout. You have to walk across the store while everyone is waiting for you because the checkout can’t be canceled to weigh the vegetable and put a sticker on it. It is not guaranteed that the sticker will be recognised at checkout.
Oh you have a deposit receipt? At checkout to get it done quickly? If you’re receiving money a clerk has to come over to approve.
You want out? No, the gate won’t open unless you have a receipt. Yeah, yeah, the code reader is, well, confused.
2 weeks later
Stupid customers. Did you see how someone accidentally shattered the gate?
May I ask which country? We never ever have self-checkout-issues at all. It’s a bliss I waited my whole life for. Reducing unnecessary social contacts 😁
Northern Germany
Oh…Ruhrpott here, we really never ever encountered any problems in any shop so far. Except when they’re being broken completely and repairs take 5 years, like the usual amount of time.
Holy shit, better question is what country do you live in? Self checkout is problematic at best in Canada
Germany. Sadly not soooo many shops got them, but those that do, there it works. Best part is that it feels like 90% don’t use those (and weirdly prefer to stand in line for 25m. Like a good kraut!) so we save literally hours each month.
I think it really depends on the store. In the UK I have to say that they’re generally pretty terrible, but the ones in M&S (a UK supermarket) are normally fine. Tesco’s has the worst ones, they are always complaining about something and there’s never enough cashiers to fix them. Plus of course occasionally they just decide to pick on you and rescan all your items.
IKEA ones are floorless though
Not who you asked but I live in Poland and our self-checkouts are pretty flawless in my opinion. Simple combination of scale, bardcode scanner and touch screen and voila. Most shops that have them, have at least four of them. Supermarkets often have 6-8 and dedicated employee to oversee them, sometimes with their own touch screen and ability to bypass age checks or weight problems from their stand without moving to you.
They only scream if you scan something age-restricted or if weight doesn’t match. The second problem was much bigger in beginning, nowadays it’s actually rare.
Edit: Oh, and we do have that scan-the-receipt to leave. Again, early on they were…less than flawless, but today they work ok. Heck, one supermarket got it installed only a year ago and damn that scanner is snappy af. Sometimes scans code before I manage to fully position it xD
Well, the positive interpretation of the place you live based on this story is that the people in the place you live are extremely polite and compliant lol.
Weird that this isn’t even the worst thing to come out of Florida.
I love using the phone based scan as you go systems these days. Sainsburys, asda and waitrose all have them, so much faster and easier.
I love not having all my purchasing and phone data tracked
Umm… ok? That was always allowed…
You better not be using card payment then
There is a difference between a bank or your supermarket tracking you.
The supermarket can just as well track your card number across your purchases.
