Is it good? Are there any better alternatives?
Ive lost two accounts due to being inactive on them so I kinda gave up trying
At some point I used to pay for it (I have a costum domain), but then I ran out of money and couldn’t pay. I had the old price too, which was 12 Euros a year.
Now I think the price is the same as proton so if I were to pay for email again, I would probably get proton instead, because proton supports GPG and I think tuta doesn’t.
In the end it doesn’t matter because 100% of my contacts either use gmail, outlook or some business server and I don’t know anyone who uses GPG.
paid for a year a while back when they had some discount. will not renew.
like others have said:
- no standard protocols support to use other clients and their clients are shit
- no client improvement in the last year
- their pricing buckets are weird and the price per gigabyte is too high
it’s a niche product. if e2ee is the primary goal, that’s fine. it’s not what most people want/need. as far as I see it, we lack a good service with no tracking/mining and tuta is just too much limiting.
I have used it a couple years now and I don’t have anything to complain. It has worked perfectly fine all the time.
I use them, and recommend them. Full E2EE is my number one requirement - after learning what can be done with just metadata.
Lack of 3rd party clients doesn’t bother me.
That they allow integration with your phone’s contacts app is a big win - Proton don’t allow that.
My opinion on tuta: Can I use thunderbird? No? Goodbye.
There are many alternatives, but given that I haven’t switched from a trash free one as I don’t want to spend money for just having a mail server, it would be hypocritical to recommend any.
Killed my account bc they didn’t feel I used it enough. F’em…
It costs real world money to keep that data. tbf i don’t think you would find a service that does not delete inactive accounts. iirc when i did a market survey to find a new email address basically all free providers didn’t guarantee keeping your data if the account is free and inactive.
Same
Probably because its free account
Do they really do that? I also use my account very little, should I be worried? It’s 5-6 months old
If you sign in every few months you should be fine.
They seem to delete it after 6 months of inactivity
I prefer it over gmail and outlook, but as others have said, it leaves a bit to be desired
I paid for it for years but it’s just too limited. Inbox rules suck. Tags technically exist but are half baked.
Searching your tuta inbox is terrible. By default it sets the search window to a few days, and searching your entire inbox takes (not exaggerating) ~1000x as long as any other provider I’ve used. Where I expect a few seconds it takes tens of minutes to search a time window of ~1 month which for me might be ~1000 emails total.
It’s great. It stores and sends email. What could be better?
An email provider who doesn’t lock you into their ecosystem and doesn’t collaborate with law enforcement without putting up a fight.
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Tuta’s trancparency report vs Posteos
Does Tuta do that? I’ve missed that discussion in that case, I’ve been using them myself and if I can expect to be locked if I want to try another provider I’d rather switch now than when it becomes an even larger hassle
Perhaps they’ve changed, but last I checked they didn’t allow IMAP/POP3 due to “security concerns”.
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From their howto site:
Can I use a third-party email app like Thunderbird? No, this is not possible for security reasons. Tuta does not support the use of third-party email clients or the protocols IMAP/POP3/SMTP as we cannot guarantee end-to-end encryption of your data. Instead, Tuta offers email desktop clients for Linux, macOS and Windows as well as a web client and apps for Android and iOS. We aim to provide all required functionalities with our own apps, for instance, offline access to your encrypted data is possible with our apps.
We aim to provide all required functionalities with our own apps
my required functionality is the ability to integrate other services like paperless etc… In my support requests to them they made it very clear that they don’t aim to provide that.
Do you have an example of a better service? If not Tuta, then who?
Posteo
Thanks! I’ll check that out!
Can’t bring your own domains with Posteo.
This is the first I’ve seen of simplelogin and I think I’m going to start using this. Thanks for the share.
Mailbox.org, then. Otherwise, Zoho. Otherwise mxroute (my provider ATM) or migadu.
Tuta is great, I like it has its own client, in particular Linux has so few options. Thunderbird is became concerning for me based upon FF underpinning & associated AI moves
That said, I team it with Posteo which is also great, and hard to beat the price
Both bring solid reputation & strong company values & ethics
Tuta works only with its clients
Posteo doesn’t do custom domains
In any case you can try Tuta for free. :)
I just migrated away from Tuta after trying the service for a year. I like it well enough, but it presented too many frustrations to be a service to pay for.
- While they have labels (yay!) their inbox rules cannot apply labels so you are stuck manually tagging everything (boo!) - and the UI for manually tagging could use improvement.
- Mobile (Android) notifications stop working frequently.
- While they integrate their contacts in to the Android contact list, they refuse to integrate their calendar with the Android system calendar - meaning I cannot pull a consolidated list of calendar events in to my launcher, and am stuck using their calendar application (which could use a lot of improvement).
- If you set a calendar event reminder, and then change the time of the event, the reminder will go off at the original event time (or 15/30 minutes before, whatever you set it to).
- Long refreshes when loading the inbox. Navigating back to the application often has the server disconnected, then you have to wait a spell for it to reconnect so you can carry on.
After searching around and checking purelymail, infomaniak, mailbox.org, mxroute, migadu, zoho, etc. I landed on fastmail (with my own domain) predominantly because of their implementation of labels (super slick). Their mobile app and desktop applications are also very slick. Contacts/calendar sync in to the Android System is done through DavX, but I also have it syncing to my Nextcloud instance. It’s a more expensive solution than the others, but labels (tags/categories) are such an important part of my workflow that there aren’t a lot of options unless I wanted to go back to M365/Google Workspace.
If I was to give up labels, I’d probably go with infomaniak or mailbox.org. Both of their offerings were slick and the price was right.
Thank you for your info
Thanks for your comment. I’ve had Infomaniak for the past year but find the UI/UX annoying. Same with Mailbox which I used for a few months before that. I’ve just tried Fastmail and love it already. Does everything I wanted Infomaniak to do. Davx with auto configure, Google calendar sync. And like you say, the apps are slick.
They have a reputation for deleting free accounts. If you plan to use Tuta for more than a few months be sure to use their paid plans, not free.
Love tuta. Esp. the encrypted calendar. some parts Could use some love, but i pay to support that. I used posteo some time ago but found it very annoying in comparision.
I just swapped from proton to mailbox.org and I considered tuta heavily.
I chose mailbox over tuta because:
- tuta didn’t allow third party clients like thunderbird. Given I jumped to proton from Gmail and now mailbox from proton, I wanted to decouple as many systems as possible if I had to jump again.
- mailbox, if I’m remembering correctly, had better encryption properties except for their calendar. Tuta has an encrypted calendar, and now I’m looking into a self-hosted calendar system.
I think I would still recommend tuta to like my mother or something because it’s very clean and easy to set up and good enough. I’d recommend mailbox.org as a slightly harder alternative if you care about your calendar being encrypted.
