You ever see a dog that’s got its leash tangled the long way round a table leg, and it just cannot grasp what the problem is or how to fix it? It can see all the components laid out in front of it, but it’s never going to make the connection.
Obviously some dog breeds are smarter than others, ditto individual dogs - but you get the concept.
Is there an equivalent for humans? What ridiculously simple concept would have aliens facetentacling as they see us stumble around and utterly fail to reason about it?
That research is useless! Sure they measured it, so it isn’t wrong. However it is useless. What it is really saying is your city was so bad that people were not taking advantage of living in the city because they couldn’t conveniently get places. Those people could have lived in rural Montana for all the good a city did. Cities are about all the things you can do by living in it, so if people change because of new roads then you are a city were not meeting their ideals.
Also note that they measured one lane. I already asserted that by the time a city is thinking about adding one more lane they already need to add 6 times as many lanes (not 6 more lanes, 6 times!) IF your city needs 6 times more lanes than it has, no wonder people are choosing alternates, and once a lane exists they will start using it.
Again, the moral is build transit in cities.