When faced with these requests, DoorDash customer service reps would ask for some form of verification. The indictment states that the men would use the personal information of the Dasher, such as their phone number, date of birth, recent transactions, or even the last four digits of their driver’s license, to authenticate themselves.
DoorDash would ask the men for selfies to prove their identity as the Dasher before changing the account information. In response, they would send pictures of themselves.
Top notch security right there
Made me think of this. Pretty much thr exact scenario, as a Mitchell and Web sketch.
Men. Not women.
I hope I get to see in my lifetime, tech bro companies held to the employment standards old school business once was.
Ain’t holding my breath, though.
Why is this theft from the employees, not the employer?
If your work hands your paycheck to a stranger, they still owe you money.
because Corpos are the largest thieves around. by dollar amount, wage theft and other white collar financial crimes are vastly more common than strong-arm robberies, or getting mugged on the street. (also pretty sure that it happens more frequently, too. but we can’t know that because it’s hardly enforced at all.)
I disagree with none of this - but we need to reject that normalization. If DoorDash is unable to recover all the stolen funds they - not the drivers - should be on the hook for making up the difference.
it’s straight up wage theft. Door dash owes the drivers. they gave money to fraudsters, that’s on them.
I get taken by a fake IRS agent scam, i still owe my taxes. I get taken by a fake banker, I still owe the bank.
Yup, DoorDash needs to pay its fucking delivery drivers and, once that’s done, it can consider pursuing the thieves to recoup their losses.
They also outright stole tips.
They way they did that was deduct from the delivery fee. So if the fee was 10 dollars and you tip five, they take five from the fee that would normally go to the driver.
You’re completely right. They probably only did this to avoid a lawsuit:
“We [DoorDash] have closely cooperated with the Federal Bureau of Investigation and the Department of Justice on their investigation, and we are grateful for their efforts and work. We have fully supported all the Dashers impacted by this fraud, including reimbursing them any earnings taken,” the spokesperson said.
If your work hands your paycheck to a stranger, they still owe you money.
That’s not how these platforms work. They’re not the employer of the driver. The drivers are independent contractors, which means they’re not on payroll and they don’t get a paycheck. They get untaxed earnings, which are held in their DoorDash account until they transfer them to their bank. Legally, DoorDash’s responsibility ends once they credit the driver’s account, because it’s up to the drivers to not get phished.
Obviously, you can make arguments over the ethics of independent contract work in general, but this distinction is important to take note of, as independent contractors don’t have the same benefits or protections that employees would, and there are much different legal processes involved.
DoorDash owes their employees money, not excuses.
Read the article:
[DoorDash] also said it has reimbursed or tried to reimburse workers who were stolen from.
Made me think of this.
"because it’s up to the drivers to not get phished. "
The drivers were not phished, Doordash the company was.
If I do work for a client, send my invoice by mail, that mail gets intercepted by a scammer, that scammer sends on an altered invoice with their bank account number on it, and the client sends a bank transfer to the scammer … Then the client still owes me money and they still have to pay my real invoice (to me), irregardless of whether or not they manage to reclaim the money that they paid to the scammer.
The technology may have changed, but the same principles apply.
We know.
“Independent contractor” is a legal fiction to abuse their workers.
