Full title: Ubisoft says you “cannot complain” it shut down The Crew because you never actually owned it, and you weren’t “deceived” by the lack of an offline version “to access a decade-old, discontinued video game”

Ubisoft’s lawyers have responded to a class action lawsuit over the shutdown of The Crew, arguing that it was always clear that you didn’t own the game and calling for a dismissal of the case outright.

The class action was filed in November 2024, and Ubisoft’s response came in February 2025, though it’s only come to the public’s attention now courtesy of Polygon. The full response from Ubisoft attorney Steven A. Marenberg picks apart the claims of plaintiffs Matthew Cassell and Alan Liu piece by piece, but the most common refrain is that The Crew’s box made clear both that the game required an internet connection and that Ubisoft retained the right to revoke access “to one or more specific online features” with a 30-day notice at its own discretion.

  • ErlandVisor@lemm.ee
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    6 days ago

    That’s why I boycott video games from Ubisoft. I loved and am nostalgic of their previous outstanding games from when it was great - think of Beyond Good and Evil, the original 3 Prince of Persia games and the assassin’s creed games until odyssey(I’m hesitant to include Valhalla, but I’m at witt’s end here as Einar Selvik sang and composed the ost of the game for goodness’ sake). I even paid a (🤮) connect+ subscription that they threatened at some point that some accounts may be lost as per a number of days of innactivity.

    But enough is enough, Ubisoft be better prepared to not own a company and be manned by Tencent. As much as I hate even the latter, Ubisoft is a scummy company and needs to be properly grouped in the scummy companies even by allegiance.

    I hope the European Citizen’s innitiative for video games passes, in the end. The source code/maintenance of discontinued/stopped projects ought to be maintained by the players and its community.

    • Notyou@sopuli.xyz
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      6 days ago

      I didn’t play the new Prince of Persia because they wanted you to be logged in to play. It looked good, but there are just too many options for me to put up with shit like Ubisoft.

    • endeavor@sopuli.xyz
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      6 days ago

      Ubi used to have some neat stuff but post far cry 3 it is just the most generic, worst gameplay slop possible. And avarage person just loves repetetive slop.

    • uis@lemm.ee
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      6 days ago
      1. Boycott doesn’t work, grab pitchforks and torches(EU citizens only).
      2. ECI does not specify method of compliance, so source code is not guaranteed. They might as well just slap address bar and comply.
  • rustyfish@lemmy.world
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    6 days ago

    I think I didn’t buy or play anything Ubisoft since Far Cry 4? And even that was more of an accident.

    So from my perspective Ubisoft is that one flaccid one night stand who is still screeching about stuff while I moved on years ago.

    Edit: I just checked. I didn’t even buy Far Cry 4. Oh whoops.

  • njm1314@lemmy.world
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    6 days ago

    Ubisoft you can’t complain if I pirate your games, because I never actually bought them and you weren’t deceived by a lack of purchase.

    • SpicyColdFartChamber@lemm.ee
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      6 days ago

      Hijacking.

      Are you European Union Citizen? Do you like games?

      Do you want to own games again? and not just “License” them? Then please join the Stop destroying Videogames Initiative.

      Initiative - https://citizens-initiative.europa.eu/initiatives/details/2024/000007_en

      (Only sign if you are a EU citizen!)

      It’s an initiative to get the European parliament to discuss the matter all together, and Iirc, it already has some members that support it. (So It’s not just any ordinary petition that will go nowhere.)

      We have already collected 42% of the 1 million signatures from European citizens required. But the deadline is June 2025 and if we don’t get enough signatures by then, it won’t be looked at by the European commission. So to at least get the matter to be discussed, please sign!

      (ONLY FOR European Union citizens! No one else! Please do not sign if you aren’t an EU citizen. Also No Brits! there’s another initiative for the UK.)

      Short video explainer about the initiative - https://youtu.be/mkMe9MxxZiI

      For more info visit https://www.stopkillinggames.com/

      You can also view the petitions for other countries - (Australia, Canada, UK, Brazil… and more)

        • SpicyColdFartChamber@lemm.ee
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          6 days ago

          No, please don’t sign if you are American. That can harm the petition with false signatures.

          This is strictly ONLY for European union citizens!

          Don’t worry, you can still help by spreading the message among your EU friends or family members(You don’t have to be a gamer to care about this or vote in this!). A lot of the exposure to this initiative is lacking when it comes to non-english speaking EU citizens. You can help there.

  • RFBurns@lemmy.world
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    5 days ago

    The use of the words ‘buy’, “own” or ‘purchase’ in connection with DRM rental should be an international felony, and grounds for immediate break-up of businesses that use them.

  • Phoenicianpirate@lemm.ee
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    5 days ago

    This is why I will always have some nostalgia for physical media. I still got CDs I bought in the 90s (which I’ve copied onto my hard drives a long, long time ago) and while they need a like coaxing to work at times, they are forever mine and no one can take them from me.

    I was very hesitant to go on steam specifically for their ‘you don’t own shit even if you paid and followed the rules’ garbage.

    • keen@lemmy.world
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      5 days ago

      Steam is crazy in how it’s still usable and not completely enshittified after existing for so many years. I don’t know how they do it

      • Phoenicianpirate@lemm.ee
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        5 days ago

        I bought Star Wars squadrons and it worked for a bit. Now it doesn’t even boot and I don’t know why. Initially it was my shitty anti-virus that was causing the problem, but even after disabling it it doesn’t load.

      • infinitesunrise@slrpnk.net
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        5 days ago

        It’s called staying away from venture capital. It really is as simple as that. Because Valve has a lucrative business model they have no need or desire to raise capital from outside investors, therefore there is nobody to squeeze them for value at the expense of their customers.

        If you watch Cory Doctorow’s talk where he coined the word “enshittification” he explains how the process works, and it starts with outside investment. Enshittification is just a catchy term for value extraction, from the perspective of the customer.

  • ILikeTraaaains@lemmy.world
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    5 days ago

    If they don’t sell the game but a long term rental license, then they should not say “we’ve sold 1234557890 copies of <game>”.

      • ace_of_based@sh.itjust.works
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        It was deliberate choice by them to make even the single player campaign online homie. It ain’t an mmo, and it never should have been built like this.

        Don’t even play like that wasnt fucked up, ok? If your actual argument is “i think companies should get to do what they want” them say that, with your whole chest, not this Weak socratic-method-bootlick-bull…

        Take that stand and defend it. Or you could also stfu

        • RowRowRowYourBot@sh.itjust.works
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          It was deliberate choice by them to make even the single player campaign online homie.

          As one would expect from an online racing game. Anyone buying it would know in advance that single player offline modes do not exist when they bought the game.

          It ain’t an mmo, and it never should have been built like this.

          It kind of was and it was intended to work as it did by the company that made it.

          If your actual argument is “i think companies should get to do what they want”

          My argument us that this is a game designed to be played online only. When you bought the game the packaging/materials do not talk about offline play so you shouldn’t expect it to work in a way it expressly isn’t designed to do. Adults should be aware of what things do when they buy them.

          • ace_of_based@sh.itjust.works
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            It ain’t an mmo, and it never should have been built like this.

            It kind of was and it was intended to work as it did by the company that made it.

            Adults don’t dance around semantics in debate when they’re called out. I told you to stand up and this is your response? Mebbe you’re not even hidin! Maybe it’s the only way you can talk?

            I guess you disagree, but I find your speech pattern embarrassing and tiring.

            Be better eh? For me

            • RowRowRowYourBot@sh.itjust.works
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              5 days ago

              Your perspective seems to be you should get whatever you want regardless of the actual product you were sold and the terms of that sale. That’s not rational. You bought an online only game. If you wanted a single player offline mode to exist then you should have bought a game that had one.

                • Dremor@lemmy.world
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                  4 days ago

                  Pretending authority is your only tactic. As the likely old-head here I deny you my permission to “be the adult in the room”

                  Call out use of argument from authority fallacy, call to his own authority instead… Quite ironic.

                  Well you know what, I call upon the deep magic of rule 2 to remove your message (for the part I didn’t quote, for those who wonder).

                  roll dice, get a critical failure “well fu…”

                  Anyway, please stay civil, no matter how heated a debate can become.

  • CrowAirbrush@lemmy.world
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    6 days ago

    We should all start a boycot and stop buying anything ubisoft, then release a statement when they go down saying: “cannot complain” and weren’t “deceived” by the lack of “access to our decade-old money”.

    But that will never happen.

    Would be funny tho.

    • Zess@lemmy.world
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      6 days ago

      Go and learn what gaslighting is so you don’t look so stupid next time you say it.

  • Railcar8095@lemm.ee
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    6 days ago

    Ubisoft cannot complain if I pirate their games, because they never actually sold them. And I’m not deceiving them with my intention of never, ever, give them a dime.

      • Railcar8095@lemm.ee
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        6 days ago

        On that I disagree, and that’s part of the problem. I do love some of their games, but I’m not going to reward their behavior anymore

    • Mr Poletski@feddit.uk
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      6 days ago

      Yeah I’d really like to know how this ‘you don’t ever own the game’ fits in with their other line ‘piracy is theft’.

      how can you have stolen something if you haven’t actually gotten it?

        • sp3ctr4l@lemmy.dbzer0.com
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          Every AAA game company’s have been for 30 years and still currently are arguing this in courts all the time.

          The actual public facing employees don’t have to, but sometimes still do, though usually in an unofficial capacity these days.

          AA / indie devs are more of a mixed bag. A few will openly say ‘fuck it, pirate it if you can’t afford it, idgaf’, but the majority will denounce piracy if its relevant or if prompted.

          • null@slrpnk.net
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            5 days ago

            Every AAA game company’s have been for 30 years and still currently are arguing this in courts all the time.

            Are you sure about that? Because it isn’t theft, it’s copyright infringement.

            • sp3ctr4l@lemmy.dbzer0.com
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              copyright infringent is commonly also referred to as IP theft, theft of intellectual property.

              unauthorized use, sale, or distribution of ip is ip theft.

              when it comes to software, basically , unless your software is distributed under some kind MIT or GPL or other copyleft liscense… all of the software legally is ip, and using it in an unauthorized manner is copyright infringement… which is also referred to as ip theft.

              so yes, ip theft is a form of theft, and gaming companies and lawyers and other lawyers have been successfully suing other people and other companies into oblivion over this basically since the industry began.

              have you just never head of the term ‘ip theft’?

              • null@slrpnk.net
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                copyright is a type of intellectual property, an area of law distinct from that which covers robbery or theft, offenses related only to tangible property.

                • sp3ctr4l@lemmy.dbzer0.com
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                  I mean, I can be as much of a pedant as you and post an unsourced definition of ‘ip theft’ … or maybe you could just admit you’d never heard of the term ‘ip theft’, or are unaware of its use.

                  Its a pretty commonly used term, especially amongst government regulatory and business organizations, as well as academics who study policy, in the US.

                  The term itself, its phrasing, is intentionally constructed to frame copyright infringement as a form of theft, stealing something that doesn’t belong to you.

                  The psychological framing of the term is meant to frame losses from someone committing copyright infringement against you as equivalent to losses from being robbed.

                  The entire point of the usage of this term is to mold public perception.

                  Here’s some examples where very prominent US institutions/organizations use some construction or variation of ‘ip theft’ as an umbrella term to refer to all kinds of copyright, trademark and/or patent infringement:

                  FBI

                  https://www.fbi.gov/news/stories/countering-the-growing-intellectual-property-theft-threat

                  KPMG (huge business consulting group)

                  https://kpmg.com/us/en/articles/2022/theft-intellectual-property.html

                  DHS (Homeland Security)

                  https://www.dhs.gov/intellectual-property-rights

                  IPRC (Intellectual Property Rights Center)

                  https://www.iprcenter.gov/

                  And finally, literally IPTheft.org, which basically functions as an all-in-one training/resource hub that connects business people to all kinds of resources to report when they have suffered… IP theft.

                  https://www.iptheft.org/

              • sushibowl@feddit.nl
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                5 days ago

                I’ve always heard it referred to as infringement, in a legal context. I’m sure game publishers (and music, film, etc.) would like to equate it in the public mind with common theft of physical goods, but it’s all just propaganda.

                We’re just playing games with words at this point. The law is pretty clear, that distributing a copyrighted work such as a copy of a video game is illegal. I don’t know why people like to repeat this line, that “if buying a game isn’t owning then piracy isn’t theft.” Maybe it is a moral/ethical argument? It’s not going to help you in court.

                • sp3ctr4l@lemmy.dbzer0.com
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                  The entire original comment chain that lead to what I replied to … was all about playing word games with slogans, progoganda, public relations.

                  The law may be ‘clear’, but it is clearly bullshit.

                  It is absurdly deferential toward the rights of megacorps and hostile to the rights of consumers.

                  Laws are supposed to reflect and codify morals and ethics, arise from them… not determine them.

                  But, as we slip more and more into a cyberpunk dystopia of hypercapitalist megacorps being able to basically just buy legislators, judges and laws, it will become more evident that the government is just entirely a facade directed by them.

                  This whole article is about a lawsuit in America, you know, the land of the fee, home of the early and very expensive grave?

                  The place with the ongoing fascist coup that’s dismantling all the government agencies that regulate corporations, after the richest man in the world just bought an election, and more recently openly tried to buy a state judge, and though he didn’t succeed, will likely face no penalty for doing that very obviously illegal thing?

                  Also, as far as at least acquring a pirated game?

                  Its not that hard.

                  Now hosting them? Sharing them?

                  Yep, you’re right, that’s a bit more difficult… but hey, be clever enough to not get caught, and thats the same as being rich enough to write your own laws.

      • huppakee@lemm.ee
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        6 days ago

        You are right you can’t steal something that is not ownable, but paying for the game is what allows you to play so playing without stealing is still breaking their rules. Instead of buy to own they made it pay to play. But that sucks so fuck them anyway

      • zerofk@lemm.ee
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        6 days ago

        Playing devil’s advocate here: both lines are consistent with them owning the games. We just rent them for a while, and own nothing. But pirating is taking what they own without paying - i.e. stealing.

        • GoodLuckToFriends@lemmy.today
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          How did I take it? They still have it. Theft is defined as depriving the owner of property (in most places).

          spoiler

          bla, bla, copyright infringement

    • samus12345@lemm.ee
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      5 days ago

      It becomes more and more ethical as everything becomes more and more enshittified.

  • Fingolfinz@lemmy.world
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    5 days ago

    This is why I just pirate games from big developers. They’re fuckers so fuck them anyway.

  • enkonju@lemmy.world
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    6 days ago

    I actually enjoyed the first two Crew games and probably would have checked out Motorfest by now if they didn’t remove the first game from my library. But now, why should I ever buy another Ubisoft game when I don’t know how long they’ll bless me with the ability to play the games I’ve paid for? They even included expiration dates for their game keys and they’re acting like those dates were completely meaningless. So, even if they try to add an end of life date for future purchases, how would I know they’re not lying like they did with these original keys?

    • Narauko@lemmy.world
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      This is why I have stopped buying anything Blizzard. They removed the Warcraft 3 I payed for and replaced it with a completely unplayable something I didn’t want. Ubisoft has been on my shit list for a while for unrelated reasons too, but now they are on my never again list. And I never even played The Crew. Bad business is bad business even if it doesn’t directly impact me.