• IndiBrony@lemmy.world
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    7 days ago

    You’d be surprised. I’ve had people absolutely not listening to me in the past. It’s not overly common, but definitely not unheard of.

    People will literally get in my car expecting that I teach them to park then take them for their driving test after just a few lessons.

  • dual_sport_dork 🐧🗡️@lemmy.world
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    7 days ago

    During my penance in food service in my earlier years, I worked for a while for what was literally the only pizza joint in town that had delivery. (This was well before all the food delivery apps and in fact in the pre-smartphone era.) When we would not accede to whatever ridiculous demand a customer was having a tantrum about and they threatened to never order here again, my boss would just say, “Okay, fine, see you next week.”

    He was usually right, too.

    • prole@lemmy.blahaj.zone
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      6 days ago

      I worked for a while for what was literally the only pizza joint in town that had delivery.

      In New Jersey, they call these, “Pizza Deserts”

  • epicstove@lemmy.ca
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    6 days ago

    “Sir/mam, this is a Walmart. Your loss of business is literally a rounding error in pur profits.”

    “…Also all the other local stores were run out of business so there’s no where else to shop.”

  • Xenny@lemmy.world
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    6 days ago

    Honestly they are just doing us a favor. I really don’t want to see them again either.

    • Billegh@lemmy.world
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      6 days ago

      I always either thanked them, or congratulated them for making their first adult decision ever and let them know I woshed them luck as they continued on their journey of self discovery.

  • dohpaz42@lemmy.world
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    7 days ago

    I’ll admit it; I want to say things like those customers in the comic. Sometimes I do. But I also understand and appreciate that the person I’m talking to both doesn’t care, and can’t do anything about it. So when possible, I try to take some marriage advice I saw somewhere online:

    Never say the first thing that comes to mind. Don’t even say the second thing. Say the third thing.

    This works really well in emails or online forums, where you can revise many times until you hit send or post.

    And for anybody who has read any of my past replies and feel inclined to point out that I still say stupid shit: just know that those stupid shit were the third things that came to mind. 😊

      • Elvith Ma'for@feddit.org
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        7 days ago

        Judging by the comic probably one of these:

        I’ll be putting my comment elsewhere

        I’ll never return to this thread

        I’ll leave my comment somewhere else

        You just lost a commenter

        • dohpaz42@lemmy.world
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          7 days ago

          🤣

          You sir/madam have won the Internet for today. Please see management for your prize.

  • AlecSadler@sh.itjust.works
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    7 days ago

    On the other hand, I did just tell a bunch of local places I will no longer be a customer because they advertise on PublicSquare.

    So I guess I’m those people now.

          • mriswith@lemmy.world
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            7 days ago

            Yeah and we should be glad they’re so dumb: It has a nice little “in your area” feature where you can see all the ones who signed up near you(no need to give them location data, you can specify the area and check several to hide your real one).

            They of course made it so magas could show support. But in reality it’s literally a perfect way to find local business to boycoytt that you might not otherwise know was supporting evil.

    • prole@lemmy.blahaj.zone
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      6 days ago

      It’s a little different when it’s a local place, because your business might actually matter, and the person working the register might have a personal stake in it.

      But when its a chain, LO- fucking L. Good luck getting the cashier that makes minimum wage to give a single shit about your complaint.

      • AlecSadler@sh.itjust.works
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        6 days ago

        True. I actually told the owners - it wasn’t actually a thing that happened at the registers, so maybe I’m less of a those people I suppose.

  • IndiBrony@lemmy.world
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    7 days ago

    Me, a driving instructor: “If you don’t want to learn, there’s the door. No. No need to slow down or stop, I have my own brake pedal here, thank you”

      • dual_sport_dork 🐧🗡️@lemmy.world
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        6 days ago

        I suspect with driving instruction in particular – I can tell you for sure this is exactly how it works with people taking motorcycle courses, from personal experience – people expect to be able to just show up and do whatever, engage in whatever risky behavior or bad habits they’ve developed in the context of operating their vehicle, and breeze through with nobody correcting or critiquing them.

        Which is obviously not how it works. And since nobody thinks anything could possibly ever be their fault, then they get butthurt over it.

  • Katana314@lemmy.world
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    7 days ago

    I’ve definitely boycotted companies, but try to make sure my reasoning is sent as high as it can, and even then try to direct it to the company itself rather than whoever I have on the phone.

  • TheFogan@programming.dev
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    7 days ago

    I honestly do wonder where the average person thinks the customer service workers have some kind of stake in the company or something. Getting fired from a job like that is only a minor inconvenience, and the odds of their complaint being anywhere near a firable offense is usually laughable (and half the time the opposite as usually it’s wanting the employee to break store policy).

    • Cid Vicious@sh.itjust.works
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      7 days ago

      I mean it’s by design. Megacorporations put retail workers and customer service on the front lines to bear the brunt of the anger at their shitty policies. People who have no power to change anything.

    • Stamets@lemmy.worldOP
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      7 days ago

      I can tell you what it was for my mother. To her it was a “cheat code” to talk to a manager and get free shit or a discount.

      • TheFogan@programming.dev
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        7 days ago

        Which is actually valid, pushing up the chain can get you stuff. So many people just hang on to the minimum wage grunt and expect that to accomplish anything besides making both their days worse.

        • Mouselemming@sh.itjust.works
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          7 days ago

          Thing is, if you have a valid problem, you can do that politely, not even waste any time with the peon, just say, “Hi, I have a problem that’s going to require a manager, will you please call them for me?”

          If you’re just bitching in search of freebies, you should just not.

          • prole@lemmy.blahaj.zone
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            6 days ago

            Yeah. And not only does the person behind the register not give a shit about losing your patronage, if you come out of the gate acting like an asshole, many of them will 100% make your life more difficult just to fuck with you because they’re bored.

            It’s amazing how far common courtesy can go in situations like this.

            I feel like everyone should be required to work like a year in retail or something, so they know how to behave

    • k0e3@lemmy.ca
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      6 days ago

      I had a stake in the company because my parents owned the shop I worked in. But I still didn’t care when some dickhead threatened me with a “you just lost a cistomer.” My dad told me not to take shit from asshole customers if I knew for sure I was not in the wrong. They usually came crawling back a week after pretending nothing ever happened.

      Oh and he also told me to provide the best service we could to the normal customers so that they become our favourite customers.

    • Goretantath@lemm.ee
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      7 days ago

      The customer service rep is the face of the company, customers are SUPPOSED to complain to them since thats their job.

      • ArcaneSlime@lemmy.dbzer0.com
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        7 days ago

        Uhhhh how 'bout no.

        I used to deliver pizza, occasionally someone would open their door and start complaining to me about our (pretty damn low, actually) prices. Like I fucking set them. Like I’m going to say “yes $15 is a lot for a 16in two topping, here, take it for free, I’ll pay for it out of my own pocket.” Nah. You saw the price on the menu, we repeated your total before we even stretched your dough, now you wanna complain to the driver when I show up? You can go fuck yourself, call little goddamn ceasers.

        Best part is, our owner’s wife was the manager and ran phones, and you want to complain to the driver? It’s because you know this complaint is bullshit, isn’t it?

      • PunnyName@lemmy.world
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        7 days ago

        Kinda. There’s usually a complaint department.

        But bitching / threatening the worker - who is ringing up your purchase - about something that they specifically cannot control, and making their day worse? That’s an asshole problem that needs plugging.

  • superkret@feddit.org
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    7 days ago

    And they’ll all be back next week, simply because it’s the most convenient for them to drive to.

    • Whats_your_reasoning@lemmy.world
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      6 days ago

      This, 100%. Their lack of shame is almost envious to those of us with anxiety. Some anxious people would avoid a place for months after an ok-conversation with an employee, because they overthink the interaction and become convinced that they fucked up royally. Meanwhile, the employee never thought anything was offensive at all, and in fact forgot the entire interaction by the time they rang up the next customer.

      Then there’s people like in the OP who throw a dramatic fit about how much they hate a place, sometimes even screaming at managers, then they show up the very next day pretending nothing ever happened. The audacity is mind-blowing.