This is because AI is usually used to reduce the human cost to the company, and rarely to reduce the human labour for the customer.
That, or mass surveillance.
Even if AI was absolutely impeccable it will always feel better to use products that involve real human beings.
I hate the feeling that they are continuing to dump real humans who can communicate and respond to issues outside of the rigid framework when it comes to support. AI is also only as good as its data and design. It feels like someone built a self driving car, stuck it on a freshly paved and painted highway and decided it was good to go. Then you take it on an old rural road and end up hitting a tree.
Every company that has been trying to push their shiny, new AI feature (which definitely isn’t part of a rush to try and capitalize on the prevalence of AI), my instant response is: “Yeah, no, I’m finding a way to turn this shit off.”
My response is even harsher…“Yeah, no, I’m finding a way to never use this company’s services ever again.” Easier said than done, but I don’t even want to associate with places that shove this in my face.
No shit, because we all see that AI is just technospeak for “harvest all your info”.
+ a monthly service fee
for the price of a cup of coffee
Not to mention it’s usually dog shit out put
To be fair, I love my dog but he has the same output 🤷
But no one is investing billions into your dog’s shit, are they?
He’s open to investment 🤷
I refuse to use Facebook anymore, but my wife and others do. Apparently the search box is now a Meta AI box, and it pisses them every time. They want the original search back.
That’s another thing companies don’t seem to understand. A lot of them aren’t creating new products and services that use ai, but are removing the existing ones, that people use daily and enjoy, and forcing some ai alternative. Of course people are going to be pissed off!
We aren’t allowed new things. That might change their perfectly balanced money making machine.
And making search worse so it can pretend to be an ex is not what I or anyone is looking for in the search box.
Yes the cost is sending all of your data to the harvest, but what price can you put on having a virtual dumbass that is frequently wrong?
More like “instead of making something that gets the job done, expect pur unfinished product to complain and not do whatever it’s supposed to”. Or just plain false advertising.
Either way, not a good look and I’m glad it’s not just us lemmings who care.
Doubt the general consumer thinks that, in sure most of them are turned away because of the unreliability and how ham fisted most implementations are
I barely trust organics. Some CEO being rock hard about his newest repertoire of buzzword doesn’t help.
Think of the savings if you replace the CEO with an AI!
For the love of god, defund MBAs.
Give them a box of crayons to eat so the adults can get some work done
Fallout was right.
Fallout was so on point, only a lot of distance and humour makes it not outright painful or scary knowing the damn nukes will be popping sooner or later one just doesn’t know if tomorrow or in 80 years. The question is not if but when
In Defence of AI web search from my experiences:
When I have no idea what I am talking about, have no or incorrect terminology, I have found Copilot and GPT4 (separate not the all-in-one) to be game changing compared to flat Google.
I’m not using the data straight off the query result, but the links to the data that was provided in the result.
And embarrassingly, when I’m drunk and babbling into a microphone, Copilot finds the links to what I am looking for.
Now if you are just straight using the results and not researching the answers your mileage will vary.
Is that enough to mitigate how much worse bare Google is than it was ten years ago, back when they were winning against SEO bots? In my experience, it hasn’t been, but I’ve not done enough AI-aided web searches to have a good sample size.
When I’m starting from zero or worse with incorrect or half baked information, I’m one or two queries from a solid start point.
By comparison using Google, I will have to wade through all the sponsored results then all the SEO results. Then who knows how many pages I’m going to have to start clicking on and reading to see if it pertains to what I’m searching for, which it usually isn’t.
All that bullshit has evaporated for me.
I travel a lot and I have a lot of interactions with people from other places who work in other fields and/or disciplines and it can get hairy.
[edit] and all that covers multilingual words to boot.
No shit Sherlock
In your own words, tell me why you’re calling today.
My medication is in the wrong dosage.
You need to refill your medication is that right?
No, my medication is in the wrong dosage, it’s supposed to be tens and it came as 20s.
You need to change the pharmacy where you’re picking up your medication?
I need to speak to a human please.
I understand that you want to speak to an agent, is that right?
Yes.
Chorus, 5x. (Please give me your group number, or dial it in at the keypad. For this letter press that number for that letter press this number. No I’m driving, just connect me with an agent so I can verify over the phone)
I’m sorry, I can’t verify your identity please collect all your paperwork and try calling again. Click
Why ever would we be mad?
For the first time in years I thought about buying a new phone. The S23 Ultra, the previous versions had been improving significantly but the price was a factor. Then I got a promotion and figured I would splurge, the S24 Ultra, but it was all aout AI so I just stayed where I am…it does everything anyway.
Which phone do you have now?
Work A54, prior to the job I had Xperias.
The irony is companies are being forced to implement it. Like our board has told us we must have “AI in our product.”. It’s literally a solution looking for a problem that doesn’t exist.
I don’t see any mention of any details about the study participants but I wouldn’t expect the general public to have this attitude.
Maybe I’d be more interested in AI if there was any I with the A. At the moment, there’s no more intelligence to these things than there is in a parrot with brain damage, or a human child. Language Models can mimic speech but are unable to formulate any original thoughts. Until they can, they aren’t AI and I won’t be the slightest bit interested beyond trying to break them into being slightly dirty (and therefore slightly funny).
I literally uninstalled and disabled every AI process and app in that latest galaxy AI update, which was the whole update btw. my reasons are:
1- privacy and data sharing.
2- the battery, cpu, ram of AI bloatware running in the background 247.
3- it was chaging and doing things which I didn’t want especially in the galary photo albums and camera AI modes.
Did it help with battery life? My S24U has not been getting the greatest battery life lately and I wonder if this is why.
I don’t know about the AI stuff specifically. Check your battery usage to see which process is doing that. but yes debloating in general makes your phone battery longer, and with the help of few more tricks also faster. There are thousands of no-root-required debloating tutorials online.
Care to share how you disabled every bit of AI in the phone?
Yee. No root required, neither recommended for samsung devices. In short just enable developer mode from phone settings, then debug it with adb platform to uninstall and disable any system app, and can also change lines, colors, phone behaviors, properties and look, install and uninstall apps which you could not before…and so many things.
Do you have to do this every time you update your phone?
No off course. Once and all the OS and security and all updates all work fine
I was considering a new Samsung phone - is that baked into it? (Assuming you’re talking Samsung anyway, based on the galaxy name)
To give you a second opinion from the other guy, I’ve had quite a few Samsungs in a row at this point. From Galaxy S2 to S23Ultra skipping years between every purchase.
They are effectively the premium vendor of Android, at least for western audiences. The midrange has some good ones, but other companies do well there too. At the high end, Samsung might lose out a bit to google on images of people, but the phones Samsung sell are well built, have a long support life, have lots of features that usually end up being imported to AOSP and/or Google’s own version of Android. The last few generations are the Apple of Android. The AI features they’ve added can be run on device if you want, and idk what the other guy is talking about, but the AI features aren’t that obnoxiously pushed on my device, the S23 Ultra. I have some things on, most things off. Then again, I’ve used HTC for a few years and iPhone for two weeks, so except for helping my dad with his Pixel 6a while that device lasted, I’ve not really tried other brands. The added customization on Samsung is kind of a problem for me, because I don’t feel like changing brands after being able to customize so much out of the box.
And I’ve never had issues connecting to a simple Windows computer, given that the phone has always been able to use the normal Plug-and-play driver that is there already. If you have a macbook like I do, it’s a bit cringe, but that’s a macbook issue moreso.
I’ll second this experience. Pricing aside (and even then, because of their new recycling policy, I was able to replace an old galaxy nearly the size of a tablet with a new flip-- that has VERY surprisingly become my favorite phone I’ve ever owned-- for like a hundred bucks), I’ve never had complaints about my Samsung phone and wearables that weren’t general to all smartphones. And the easy integrations between my watch, phone, and earbuds, all Samsung, is really great.
the Apple of Android
And here I thought I was being critical of them.
You are right of course, Samsung is very much like Apple. And if you don’t care about a company trying to lock you into their software, inserting themselves in between everything you’re trying to do, and denying you control over your own device, then I’m sure it works just fine.
You are framing the issue to read the way you want it to be read. The customization and software options I am currently using, I have been able to make 90% of it work with a rooted phone and a combination of many open source tools and more. Now I get 100 % without theming breaking randomly, bluetooth being stable, not having to reset the phone every time I update to a new version, and more random issues I had with banking apps and others. I have control over my device stop dooming lmaooo. People use devices that fit their needs.
The customization and software options I am currently using, I have been able to make 90% of it work with a rooted phone and a combination of many open source tools and more.
When I was using Windows I was able to get it to work 90% the way I wanted it to with a combination of open source tools, and help online disabling the bullshit. The point is I shouldn’t have to put that much effort fighting my OS to get it working the way I want it to.
With a Samsung phone maybe I can avoid their bullshit by rooting the phone and finding open source software, but I’d rather just go with a different company and not have the hassle.
stop dooming lmaooo.
“This company has shit business practices, you should use someone else” is not ‘dooming’.
People use devices that fit their needs.
Yes, and I’m pointing out why Samsung might not fit their needs in case they are unaware.
Samsung is a nightmare, don’t purchase their products.
For example: I used to have a Samsung phone. If I plugged it into the USB port on my computer Windows Explorer would not be able to see it to transfer files. My phone would tell me I need to download Samsung’s drivers to transfer files. I could only get them by downloading Samsung’s software. Once I installed the software Windows Explorer was able to see the device and transfer files. Once I uninstalled the software Windows Explorer couldn’t see the device again.
Anything Samsung can do in your region to insert themselves between you and what you are trying to do they will do.
2nd this. Samsung is for people who hate themselves but can’t commit to ending it all.
What’s a good brand then?
I use Pixel for Android. IMHO it’s the easiest to modify and if you want it stock, its vanilla Googled Android and it gets the updates 1st and most often.
This is a great summary I’m going to make use of
The software bloat is not dissimilar to what I’ve heard in the past, but I’d forgotten since I haven’t gone in depth researching yet. Which phones do we prefer today? Loosely off the top of my head, less bloat/intrusiveness, nice camera, battery life enough for a day, and maybe on the smaller size to fit one hand are probably what I’ll be looking in to.
I’ve got a Ulefone, I’m quite fond of it.
Ooo I haven’t heard of Ulefone before, I see some of their phones have a built in thermal camera? That sounds cool. How’s the Android/software experience? I’m not familiar with the Chinese phone lines, do they have their own bloat like Samsung?
No bloatware, although mine has a “feature” called Duraspeed I need to uninstall that restricts background applications, including fitness tracking ones I actually want running, and notifies me multiple times per day about this.
Them and Doogee I really like, especially since the phones don’t need to be in a case.
Apparently Pixel is the easiest to install an alternative OS on, going to start looking into that soon.
I’ve heard good things about Graphene OS, but also deviating from the “stock” experience might make it more difficult to do certain things… like biometrics for banking or something? Not sure myself. Will look into it too, good idea.
