• NABDad@lemmy.world
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    2 months ago

    Yeah, you wouldn’t want to get fired by Walmart. You’d have to go on welfa… oh.

  • Synapse@lemmy.world
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    2 months ago

    I’ve recently visited a grocery store in Hamburg, where you just put all your items on the self checkout counter, it detects all the prices and quantities in an instant (yes, including fruits and vegetables that require weighted!) you pay, you go. So great ! The only truly practical implementation of a self checkout, in my opinion. I’ve seen this in other types of store before (clothing) but never for groceries.

  • RememberTheApollo_@lemmy.world
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    2 months ago

    My parents refused to use the self-checkout because “They take people’s jobs.”

    They were hardcore republicans perfectly happy to make sure those jobs got paid shit.

    • Paddzr@lemmy.world
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      2 months ago

      IE. We like the idea of slavery! Someone to do the dirty work while we act superior…while shopping at Walmart.

    • dan@upvote.au
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      2 months ago

      Do they also book all their travel through travel agencies, always use full-service gas stations, valet their cars instead of parking on the street, make restaurant bookings through concierge services, etc? Those are people’s jobs too!

      • WoodScientist@lemmy.world
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        2 months ago

        Also, let’s not forget that you are doing someone’s job simply for using a shopping cart at all. Traditional grocers didn’t have anything like the aisles we wander through now. Rather, there would basically be a warehouse with a counter at the front. You walked up with your list of items, gave it to the grocer, and they would grab the items for you. Customers gathering goods themselves didn’t come about until the age of the supermarket starting in the mid 20th century.

        This is also why I have zero sympathy for stores that complain about theft and shrinkage. They’re the ones choosing to operate in a business model that makes theft easier. Traditional grocers didn’t have to worry about shoplifting, as everything was kept behind the counter. Sure, armed robbery was a concern then as it is now, but shoplifting wasn’t a concern.

        When the grocery stores abandoned the traditional model, they realized the money they saved on labor would more than make up for the increased losses due to shoplifting. And that was simply a choice they made. And it’s the same with self-checkout. They made a business decision that would inevitably result in increased theft, and they have no one to blame for it but themselves. If they don’t like the increased theft, they can go back to cashiers. Or hell, there’s nothing stopping Walmart from going all the way back to the traditional dry goods store model even. That would work really well with online orders as well. You don’t even let customers wander through most of the store. You just have a very long counter at the front of the store that customers walk up and tell the workers what they want. And the workers gather the order. You either wait for them to gather it, or you place the order in advance and have it ready when you pick it up. If Walmart did this, shoplifting would become virtually impossible. Their labor costs would skyrocket, but Walmart has it in its power to completely eliminate shoplifting if they really want to.

      • oldfart@lemm.ee
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        2 months ago

        I’d book a flight through a travel agency if these still existed. Booking online is pure dread to me. I’m too young to have ever seen a travel agency but the concept of not having to deal with Ryanair and Wizzair is very luring.

        • AnarchoSnowPlow@midwest.social
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          2 months ago

          Travel agent saved my ass about 10 years ago when my connecting flight was delayed in air while I was on it. Completely missed the final leg of my journey because of a storm. Middle of the night and she helped me switch everything over and rent a car to drive the rest of the way and even got me upgraded to a more fun one. This was when I was going to a job interview and flying in the night before.

      • zerofk@lemm.ee
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        2 months ago

        I always go into stores to throw stuff from the racks onto the floor, to make sure the people whose job it is to clean that up stay employed.

        I never buy anything of course, I don’t want stuff that’s been on the floor!

      • DillyDaily@lemmy.world
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        2 months ago

        Why bother going through the checkout at all, the fastest way out is straight through the door. Unrelated, the weather is changing so I’m thinking of buying a really big coat, and I’ll want pockets for my keys and other essentials.

    • wjrii@lemmy.world
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      2 months ago

      Boy, you’re not gonna be happy when you learn how food stores used to work. They’ve been offloading things labor used to do onto the customers for a century.

    • ZeroTwo@lemmy.world
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      2 months ago

      I agree! I was at a Walmart one time and some chick ran out right by us at a high speed. We had no idea what was going on but apparently she was stealing. The one worker said as they walked by us “you got all these people standing around doing nothing and they couldn’t stop her?” It was a smart ass comment. Did that employee really believe that I would risk my life for Walmart, of all places? I don’t work there, I’m not security, I’m not a police officer. Not my problem.

      • Baphomet_The_Blasphemer@lemmy.world
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        2 months ago

        If it was up to me, they wouldn’t be forced to stand all shift or be underpaid, but since I’m not in charge of shit I can’t change their company’s policies.

    • solsangraal@lemmy.zip
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      2 months ago

      have fun waiting in line i guess? while i zip through the self checkout in a fraction of the time

      also, do you live in jersey? if not, then you’re pumping your own gas, bless your heart

    • SchmidtGenetics@lemmy.world
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      2 months ago

      Then pay for delivery and get it right to your door…

      Cashiers and baggers are underpayed and forced to stand, if you want someone to chat to, you should pay extra. But you don’t want to pay more for groceries to pay people a living wage, the solution is to pay for delivery, sorry that still removes the ability to chat, but they aren’t obligated to, they only need to scan your groceries. Why do you think they need to do more?

  • A_Random_Idiot@lemmy.world
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    2 months ago

    I mean, walmart could easily fix that by having fucking cashiers.

    At the walmart I go to they put in like 60 self checkouts and have, maybe, one cashier running at a time.

    I don’t mind self checkout as a concept. Its fine if you are just buying a couple things, or something you might be personally embarassing for you… but they are not a replacement for cashiers.

    Cashiers and belts are needed to handle bigger purchases like monthly groceries and shit.

    Unless you are gonna take 25% off my bill for labor savings, I am not going to take my monthly shopping through a self checkout. I had to once when I had no choice, and I’ll never do it again.

    • psycho_driver@lemmy.world
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      2 months ago

      Unless you are gonna take 25% off my bill for labor savings, I am not going to take my monthly shopping through a self checkout. I had to once when I had no choice, and I’ll never do it again.

      I also faced that scenario once and walked out of the store leaving my $400 worth of groceries sitting in front of the abandoned cashier lanes. The profit from just my purchase would have paid for a full cashier shift that day. Instead they got to pay for restocking and ruined frozen food and meat.

        • dependencyinjection@discuss.tchncs.de
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          2 months ago

          I have no clue. I guess you can look at the profit margin for a supermarket (Walmart is around 2%, I just checked), then figure out the average full food shop spend, and finally see what the average hourly wage is for a worker and how long it would take to ring up a full shop.

          Although, this also highlights why they can’t give OP 25% off as their margin isn’t anywhere near this figure. I guess we should also factor in handouts that companies like Walmart get from the government to subsidise their staff etc.

          • Jiggle_Physics@lemmy.world
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            2 months ago

            From reading a few reports, after looking this up, it seems walmart spend about 7% of it’s revenue on hiring, and about 32% on payroll. The other costs towards labor seem to vary greatly from source to source, depending on exactly what they take into consideration as a labor expense. So it is somewhere between 39% and 60% of the revenue.

            • YarHarSuperstar@lemmy.world
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              2 months ago

              So that other person was probably being super condescending for no reason? That’s kind of the impression I got when they said they had no idea the actual number.

              • Jiggle_Physics@lemmy.world
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                2 months ago

                maybe? don’t know, wouldn’t be surprised if they just actually didn’t know, and made an assumption based on some information they had. Also wouldn’t be surprised if they were being condescending. meh

      • A_Random_Idiot@lemmy.world
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        2 months ago

        Its cute that you are trying to twist what I said into something that I didnt say.

        No wait, not cute. the opposite of that.

        I said I want a 25% discount for doing their job and saving them the labor. Not that their labor is 25% of my bill.

        • stringere@sh.itjust.works
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          2 months ago

          I’m just basing it off of being married to a Walmart manager for 10 years but hey, maybe outsiders’ anecdotal feelings on the topic are more accurate than observed first hand experience.

          Walmart is ALWAYS hiring cashiers.

          • A_Random_Idiot@lemmy.world
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            2 months ago

            Yeah, and you know where they are? stocking shelves and picking for the online pickup orders. Not running checkout lines.

      • ayyy@sh.itjust.works
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        2 months ago

        If you have more stuff than will fit in the weighing platform it’s a logistical disaster. Hence why the belts and bagger system were invented in the first place.

          • ayyy@sh.itjust.works
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            2 months ago

            And then put the full bags back in the cart right on top of the stuff you still need to scan?

            • histic@lemmy.dbzer0.com
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              2 months ago

              There’s usually a platform you can leave 5-6 bags on till your cart is empty enough to through them back in there as you scan the rest

              • ayyy@sh.itjust.works
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                2 months ago

                Yea no shit. Not everyone has the luxury of shopping as often as you do and we have to actually fill our carts. Also it sure seems like you are still using disposable bags which is a shame.

                • histic@lemmy.dbzer0.com
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                  2 months ago

                  You act as if it doesn’t work the same way with a full cart cause it does, so what if I am that wasn’t even the subject

        • gamermanh@lemmy.dbzer0.com
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          2 months ago

          I haven’t seen a Walmart with one of the weighing platforms in years, actually

          They all use larger flat plastic coffee-table bits attacked to the machine now, there’s actually about as much room on it as is in a cart, and it’s really nice

          You beep, beep, beep, and never have to worry about UNEXPECTED ITEM IN BAGGING ARE or anything like that

    • CosmicTurtle0@lemmy.dbzer0.com
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      2 months ago

      I’m 100% against self checkout.

      They’ve put the burden of sale on you instead of themselves. If you fail to check something out accidentally, you are liable for theft.

      If they don’t have a cashier, I go to customer service and tell them to ring me up even if it’s one item.

      • 2ncs@lemmy.world
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        2 months ago

        I can’t imagine a judge taking a case where someone unwittingly stole something

        • A_Random_Idiot@lemmy.world
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          2 months ago

          Don’t need to get to a judge. They can just tresspass you and then you have to drive 30 miles to another supermarket cause you cant ever set foot in that one again.

          Thats enough to fuck shit up for a lot of people.

        • stringere@sh.itjust.works
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          2 months ago

          I admire your faith in our legal system but despair at you lack of imagination.

          They’ll prosecute a bag of money for potentially being involved in a crime.

      • A_Random_Idiot@lemmy.world
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        2 months ago

        Which is why I’m against making people do big orders through self checkout, cause thats when an accident can happen.

        Not when you’re getting your genital itch cream.

        • dan@upvote.au
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          2 months ago

          A lot of the grocery stores near me have a limit of 15 or 20 items for self-checkout. Safeway says “about 15 items” which is strangely vague. Any more and you have to go through a regular checkout.

          • A_Random_Idiot@lemmy.world
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            2 months ago

            i would say even 10 items is to much for self checkout, but thats better than walmart expecting you to take a cartful of monthly groceries through self checkout.

            • Mellibird@lemm.ee
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              2 months ago

              At my local Walmart I regularly see people with their cart full of groceries going through the self checkout lanes. It’s immensely annoying when you only have 1 or 2 items. And it’s not like they don’t have cashiers either. There are even multiple self checkout lanes with belts and yet for some reason these people always go through the smaller self checkout lanes.

      • histic@lemmy.dbzer0.com
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        2 months ago

        Not even cause the checker should have seen it but also what store prosecutes someone over 1 item

      • Brown5500@sh.itjust.works
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        2 months ago

        NAL, but i believe that they have to show intent in order to prosecute. As long as the legal system works properly, they would have to prove that you’re lying when you say “I forgot that was down there”

    • Mongostein@lemmy.ca
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      2 months ago

      Yeah and then I had a lady ask to check my receipt because there’s not enough room to put everything on the fucking thing all at once so I told her no and walked out.

  • Aceticon@lemmy.world
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    2 months ago

    Not wanting to do free work for a company (they don’t even give you a discount if you use self-service) is being a boomer?

    That’s the first time I’ve seen the word “boomer” on the opposite side of the word “sucker”.

    • grandkaiser@lemmy.world
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      2 months ago

      Exactly! Back in my day, people used to fill up my gas for me and carry my things up to my hotel room. Young people are getting lazy and entitled! Corporations need to make them work harder. Makes it hard to humiliate the poors if they make ME do the work.

      • Acters@lemmy.world
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        2 months ago

        Tbh back then the pay was more fairly in line with cost of living for some of the jobs. however, it has been a good 20 or so year since it was more fair. Nowadays, it is absolutely scary the cost of living. it’s down right criminal.

    • SwingingTheLamp@midwest.social
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      2 months ago

      Refuse to do free work for a company—insist that the grocery store employees go and gather the items on your list from the shelves for you! Never set foot on the sales floor, do pickup orders online only!

      Background: It used to be that the proprietor of a store brought items you requested to the counter for you. In 1916, Piggly Wiggly pioneered a new grocery store model, requiring/allowing the customers to pick items off of the shelves themselves. Not only did they not give you a discount for doing their work for them, they raked in more money from impulse purchases. The increased sales more than offset the increase in shoplifting losses. A cynical, corporate ploy to bleed customers dry, and we just think it’s normal now!

      That is to say, the purpose of a grocery store is to provide food in exchange for currency. There’s no law of nature that I know of that says that having an underpaid teenager drag your food across the scanner is the only proper way to do check-out, just like there isn’t one that says only a store employee can pick items from the shelf.

      • evranch@lemmy.ca
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        2 months ago

        In other words, race to the bottom is race to the bottom.

        Those jobs were not cruel and demeaning as you seem to imply. In fact plenty of industries still operate that way (auto parts etc.) and they served a valuable purpose, to give work experience to that underpaid teenager.

        In fact if you go to a butcher shop, fishmonger, farm market etc. you will have your food handed to you by a human as well. And most people highly rate both the service and quality at such shops, with the employees usually being paid significantly more than at supermarkets, and having proper work hours and job security.

        So yes, I suppose Piggly Wiggly made food margins a little thinner. But considering I get better meat prices at my butcher than at a supermarket, who do you think benefited from that move the most? Most likely the same ones benefiting from the move towards a fully automated store like Amazon tested.

      • Aceticon@lemmy.world
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        2 months ago

        Maybe you can go the warehouse and pick it up from the boxes, drive down to the farm to het the produce or, even better, grow your own food ALL THE WHILE STILL PAYING FULL VALUE TO THE SUPERMARKET.

        “People used to have even more done for them and now they don’t and pay the same” is not the powerful argument for us having even less done for us that you think it is.

  • nieceandtows@lemmy.world
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    2 months ago

    Screw Walmart. During the storms here in NC, I went there to buy some relief supplies, and it was awesome to see the whole store getting picked apart by people buying supplies to donate. What was definitely not awesome was the only 3 checkout lanes open out of the total 12, because Walmart has a 3 per employee rule and they don’t want to assign enough workers for the checkout lanes, even during times of crisis like this.