• TheGrandNagus@lemmy.world
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    29 days ago

    Lol

    I’ve only had one ISP with excellent service, and it was a small family-run one. It was pretty expensive, too. The rest have ranged from “ok I guess” to “oh my god, I vow never to deal with these shitcunts again for the rest of my days”.

    Besides, logically, if the ISPs really were a pleasure to deal with, then surely making it easy to switch would be welcomed, no? People would see how good your service is then switch to you.

    Curious. Almost like they’re chatting complete and utter bollocks.

  • CrowAirbrush@lemmy.world
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    29 days ago

    The reason i don’t switch is because the price is fair enough and i have less connection issues compared the all the others we have available.

    • Joelk111@lemmy.world
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      27 days ago

      The same issue is true with starlink though. So many in rural areas, and even some not-so-rural areas, have starlink as their only real option now. I love what starlink has done for rural internet access, as someone who had dial up (yes, not even DSL) up until 2018 when I moved. However, it’s still a monopoly, and that’s concerning. Starlink can essentially charge whatever they want for their service and have a market for their product. That’s sorta scary to me.

      • Shardikprime@lemmy.world
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        27 days ago

        I literally couldn’t care less when it is actually cheaper and infinitely better than any option we have here.

        Who knows, maybe the other companies will think on the money they lose not being useful to customers and provide a better product, but for now, up to the point that is convenient to me as a customer, Starlink is fucking awesome 😎

  • LordCrom@lemmy.world
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    28 days ago

    We have 1 choice or nothing. If my ham sandwich suddenly provided bandwidth, id drop my isp in a heartbeat

    • emptiestplace@lemmy.ml
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      28 days ago

      This is stupid, but I thought I’d opened the discussion for this post, and trying to make sense of your comment within that context was interesting.

  • Obinice@lemmy.world
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    29 days ago

    I mean yeah, Virgin has been pretty solid in that regard for the 20 years I’ve used them, and their service has been solid too.

    I’d be wary of switching to another company that doesn’t have such a good proven track record, though due to prices I’m considering swapping to Brsk for a bit to see how they hold up, given that they have symmetric gigabit fibre to the house with static IP for a very nice low price.

  • P1nkman@lemmy.world
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    29 days ago

    If they all suck, are they all not doing exceptionally well? I, too, can make statistics say whatever I want. If you manipulate the data, then a lie will sell itself.

  • Sabata@ani.social
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    29 days ago

    I’m contractually obligated to take it in the ass from the only ISP in town.

    • fruitycoder@sh.itjust.works
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      29 days ago

      Or at least community cooperatives. Having no voice or say in how your fixed infrastructure is operated is asking to be exploited

  • PhoreTwunny@lemmy.world
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    29 days ago

    I was lucky enough to have options after I moved a few years ago, and went with the smaller semi-local isp that offers better speeds for better prices, and no bullshit. The customer service is actually pretty good too. I hope more people get options like that, it felt so good to leave the big guys.

  • GasMaskedLunatic@lemmy.dbzer0.com
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    29 days ago

    My ISP’s customer service is spectacular. It’s literally THE reason I’ve stuck with my ISP the entire time I’ve lived here. Well, that and the fact that they’re the only option.

  • MeekerThanBeaker@lemmy.world
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    29 days ago

    The reason I haven’t switched is because I have no real alternatives. I could try a wireless service, but it would likely be a downgrade as signal is not the greatest in my area.