• Semi-Hemi-Lemmygod@lemmy.world
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    1 day ago

    One thing that severely degrades the usefulness of the phone network is all the spam calls. It’s all I get these days. I can’t just call someone and have them pick up because nobody answers calls from unknown numbers.

    It’s especially frustrating when I’m waiting for a call, like for a delivery, and have to pick up every unknown number.

    ETA: Also, the immediacy of phone calls make them mainly used for emergencies. If I get a call from someone I know the first thought is “oh god what’s wrong?”

    So I don’t call people because I don’t want to freak them out.

    • sep@lemmy.world
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      1 day ago

      How is spam calls such a problem? Have probably had 2 cold calls the last 10 years. In norway you register on a goverment do-not-cold-call list and basically I have not gotten sales calls since.

      • Semi-Hemi-Lemmygod@lemmy.world
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        1 day ago

        Sadly, I live in the USA and do not have a functioning government. We can’t get health care, let alone reliable span call blocking.

      • sqibkw@lemmy.world
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        22 hours ago

        Unfortunately I’ve heard the list is not well-enforced, so the do-not-call list functions more as a list of confirmed working numbers with humans on the other end. That’s why I’ve never tried using it…

        I get probably 5 spam calls a week so if that keeps growing, I might have to give it a try…

      • knexcar@lemmy.world
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        1 day ago

        I wouldn’t be surprised if the scammers used my country’s do-not-call list as a list of known live numbers to call. Because no one’s enforcing it and you don’t really know who’s calling with the number is spoofed.

      • grrgyle@slrpnk.net
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        9 hours ago

        It’s more of a problem in different countries. Also I find there’s a blitz every now and then and I’ll get 3+ spam calls a day, and then months without any.

      • doingthestuff@lemy.lol
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        17 hours ago

        I get about 10-15 spam calls a day, but I do have two business lines forwarded to my personal phone too. If I do answer a call from a number I don’t know because I’m expecting a call, and it turns out to be spam I just hang up immediately.

  • HalfSalesman@lemm.ee
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    11 hours ago

    I say this as an autist who used to fucking loathe talking on the phone: Its that the phone takes up too much mental energy and time, yet has a time limit on your own responses. Its hellishly stressful when you are socially incompetent, and now a lot of even non-autistic people are becoming socially incompetent.

    Now its funny, I hated phone calls back when everyone liked them. Now I’m pretty OK at them because I worked at a call center for a year and now it seems like everyone now hates phone calls. I kinda recognize that the one nice thing about phone calls is there is no “set up your account before ordering your food” type bullshit. There is a consistency to phone calls.

    • pyre@lemmy.world
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      10 hours ago

      I think I’m fairly neurotypical but I don’t like calls either (though I recognize some things are better on a call). for me it’s just that it’s feels unnatural that you’re supposed to be talking to someone just as you would normally but there’s no visual component. it’s awkward. imagine two people in the same room having a conversation but they’re looking at the wall instead of each other.

    • colourlessidea@sopuli.xyz
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      11 hours ago

      There’s also a faster sense of done-ness with a phone call: the conversation is almost always over at the end of the call, whereas with something like text it can take ages because it’s so spread out.

      • monolalia@lemmy.world
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        11 hours ago

        That… and my insecurity as to what a sane-and-polite-but-not-overdone phrasing would be fades quicker than when that phrasing has been immortalised through writing. It’s just over sooner (provided you actually manage to get through to someone)

  • Majorllama@lemmy.world
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    1 day ago

    Combination of spam callers being more prevalent and the younger generation has unbelievably high social anxiety as a direct result of them mostly being raised indoors and alone with family.

    I’m not saying that the way we older folks grew up was inherently better at all times, but it certainly forced us to converse with strangers and develop those skills.

    My little twin brothers and my little sister were actually afraid to call a pizza place and order pizza when they were younger. They still don’t really do phone calls aside from work related things or direct family.

    • uberfreeza@lemmy.world
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      1 day ago

      I don’t know why, but I despise phone calls. I’d even rather someone video call me or talk face to face. I just find it worse than every other method of communication.

  • FinishingDutch@lemmy.world
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    17 hours ago

    For me, calls interrupt my workflow with things that don’t need immediate attention anyway. So it draws focus away unnecessarily.

    I also prefer to have a written record of things if they’re important. That way you can always refer back to it. A phone call just annoys me at best and divides my attention. So it’s in their interest as well that I can respond when I’ve got time.

  • Stern@lemmy.world
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    12 hours ago

    I want shit that leaves a record so when someone pulls a “I didn’t say red”, I can pull out the text or DM or whatever, and say, “So when you said red here was it that special red that’s actually blue?”

      • UltraGiGaGigantic@lemmy.ml
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        4 hours ago

        Sometimes I forget that some people actually make it in life. That they are left so intensely naive from living in a good place, surrounded by good people.

        Good for you.

      • grrgyle@slrpnk.net
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        10 hours ago

        You’d be surprised how often honest disagreements arise from bad recollection. It doesn’t have to be ill-willed: we’ve all had the experience remembering a shared conversation completely differently from the person we had it with.

  • Itdidnttrickledown@lemmy.world
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    16 hours ago

    When I need to solve a problem I use the fastest method. Talking about the problem. Anyone who thinks they can do that as quickly through texts or emails is just not interested in quickly resolving it. No way anyone can solve a problem faster with anything less than a conversation.

    • LifeOfChance@lemmy.world
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      11 hours ago

      Has anyone ever actually thought otherwise? I know plenty of people who even say “I know it’s faster to call” before sending a text or something. I feel like you created a scenario that really doesn’t exist. People don’t dispute what is quicker just that they don’t wanna do it that way.

    • Paddzr@lemmy.world
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      16 hours ago

      I’m really tired of this self imposed bullshit.

      I’m sure the same people who post this are also top contributors in anti work. Just miserable people being miserable. Worst part, they’ll call on self identified autism or neurodivergence making it slap to the face for those actually affected by it.

      I’ll forever fight for those on the spectrum and I’ve got no patience for pretend victims.

        • Paddzr@lemmy.world
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          13 hours ago

          Jaded by years of people undervaluing my best Dev and just blatant discrimination. Some times there’s place for crumbling.

      • Itdidnttrickledown@lemmy.world
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        4 hours ago

        Triggered? Why? I guess you feel problems are solved quicker by slow back and forth text.
        Oh and by the way what does me being on the spectrum have to do with anything? You sure you are commenting on the right thread? Since it seems like you read a lot in to my post and pulled autism out of it. Outside my job I rarely answer the phone. I haven’t had voicemail set up on a phone in years. But when its a job you have to communicate.

  • NightShot@lemmy.world
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    24 hours ago

    Because I take no joy in small talk, waste of time. I type basically as fast or even faster than I talk. I can maintaine multiple conversations at once. And I can answer when I want instead of being locked up with one person that gets its way.

    • confusedbytheBasics@lemm.ee
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      22 hours ago

      And I can answer when I want instead of being locked up with one person that gets its way.

      Was the “its” a typo or do you think of people on the phone like objects that need to be moved aside?

  • dejected_warp_core@lemmy.world
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    16 hours ago

    How? Asynchronous communication is better for a lot of people. And now that we have really good choices for that, it’s hard to ignore.

    A phone call demands that you drop everything in that moment and pay close attention to the person on the other end. If they ramble, deviate, breathe heavily, have a lot of background noise, etc, you’re stuck with that experience for the duration. Also, recording without consent is illegal in a lot of places, so you have to be able to write things down in order to refer back to the conversation if it contains any important information.

    In contrast, everything else is self-documenting, can be read through multiple times, and can be handled when there is time to focus on that task. As a bonus: most people can read and understand text faster than they can listen. So it’s just more efficient.

    • Droggelbecher@lemmy.world
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      15 hours ago

      That thing about there not being a recording is precisely why emails give me mad anxiety and calls do not. Granted, you have to tell/text me to find a time that works for both. Otherwise, I’ll return the call at my convenience. Also, I hate when a task has to be on my mind for several days because there’s back and forth over email because of questions. Makes me anxious as well. Guess what I’m saying is, people have different preferences for different reasons and that’s fine. No reason to argue why you think your preference is objectively superior.

      • grrgyle@slrpnk.net
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        10 hours ago

        Oh wow that’s so strange. I love emails, because I can reread everything I just said before hitting send. Whereas when I’m having a verbal conversation, I’m never going to say things as clearly/accurately because I feel like I’m just riffing off of the top of my brain pan.

    • werefreeatlast@lemmy.world
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      15 hours ago

      This is precisely why you should never quit via a conversation with HR. You should send HR and your personal email an email detailing your resignation. Same for anything else that is sensitive. I’m fact you should keep record of everything you do for the company via email. It helps you personally because you can show how many good things you did that year. They can’t comeback and say you were Lazy if you can show an email trail showing the exact opposite. Similar in cases of sexual or racial abuse…don’t say anything to the perps…email them describing exactly what they did and cc or bcc your self and HR.

    • bluewing@lemm.ee
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      16 hours ago

      I absolutely detest text messaging or emails. You have a problem? Call me because I can probably solve your issue in one minute of phone call. I have been almost always been subjected to texting sessions that lasted for several hours because the dumbass on the other end lacked the spelling and vocab skills to provide an accurate written description of the problem.

      Time is money and even sometimes life threatening unless the fastest method of communication is use. And fastest ain’t an email or text.

        • bluewing@lemm.ee
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          15 hours ago

          Think of it as a way to say you have no clue how to communicate correctly through the written word. By the time I’m forced to wade through your lack of punctuation, misspellings and the autocorrect blunders and the stupid emojis to decipher what you REALLY meant, I already have equated your IQ to be around the range of my old orange tabby cat.

          If you send me a text, I will consider it of such low priority that I might get back to you in a week or so.

            • NoFun4You@lemmy.world
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              13 hours ago

              Fundamentally everyone here is putting a lot of effort into defending not participating in phone calls where as if they just picked up the phone the whole thing would be over now, but instead we’re all texting eachother trying to prove our points ultimately getting nowhere.

          • angrystego@lemmy.world
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            14 hours ago

            Perhaps you could consider that for diverse reasons people have different prefered ways of communication. You have your own prefered way for your own reasons and that’s ok. That doesn’t mean you should disrespect other people’s communication choices or them personally.

      • grrgyle@slrpnk.net
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        10 hours ago

        I firmly disagree, but that’s because for me writing and reading are much easier than verbal communication.

        This issue really only comes up when people like you and people like me have to communicate.

        This is also why I keep a notebook at work. Without it, spoken exchanges would essentially be a lacuna in a conversation for me.

        • grrgyle@slrpnk.net
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          10 hours ago

          Oh god, a 5 minute voice note with no accompanying text, just shoot me. Like you’re really going to make me listen to you ramble on a 1x speed while you get to some point that I guarantee could fit in one or two sentences, if you took the modicum of brain power required to compose your thoughts into coherent words.

          PS. I understand a lot of people love sending voice notes back and forth, and that’s totally fine if it’s the thing.

  • GladiusB@lemmy.world
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    2 hours ago

    Calling is 10 times faster for 90 percent of my issues in my job. And my job is dealing with issues for 30 different people happening simultaneously. So yea, I like to cut back time when I can.

    • bane_killgrind@slrpnk.net
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      22 minutes ago

      Yeah

      It completely depends on this. Do you need a conversation, or do you need a response.

      People don’t know how to do the one they need to do, so they hit every fastener with the hammer they got.

    • MTK@lemmy.world
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      9 hours ago

      No no, teams is number 1

      Because it is only on my work computer that I shutdown when I’m done

  • shikitohno@lemm.ee
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    1 day ago

    Basically, as soon as other reliable methods became widely adopted. No, I don’t have any phone call related anxiety or whatever, I’ll call someone if I really need to, I would just rather not. I’d much rather get a text that says, “Hey, we’re meeting up at 7pm to go out and do, XYZ, do you want to come?” than a phone call that starts with that and turns to “So anyway, did I tell you my mom blah, blah, blah… And I don’t know what to say, because I kind of want to go, but it would be a lot blah, blah, blah.”

    Phone calls with friends and family have a way of spiraling off into tangents when I don’t necessarily have the time to entertain them, but don’t want to be a dick all the time telling people I don’t have time at the moment to listen to them. If there’s a self-service section to a company’s website or app, I can usually do whatever I need faster than it would take me to get through the automated menus and hold music to call and have them do it. Like my pharmacy, if I want to refill a prescription online, I log in, check a box and hit submit. Done. If I call them, I need to go through three menus to get patched through to the pharmacy, tell them what I want, hold for a moment while they help someone in the store, give them my info and wait for them to look it up, etc.

    When I plan to meet up with people, I make plenty of time to talk to them and listen to whatever. When I get what I think is going to be a short phone call that devolves into tangents, I don’t necessarily have the time to entertain whether the fact that my friend’s cousin had his toe amputated due to gangrene means he should get the spot on his nipple tested for leprosy, or if he should just improve his personal hygiene and see if it washes off in the shower.

    If something really is going to be a pain to communicate via text, schedule that conversation and we can have a call to discuss it, but I’m not answering phone calls whenever somebody calls out of the blue unless I’m interviewing for jobs or expecting a call about some sort of emergency.