Job: cashier
Item doesn’t scan
Customer: “That means it’s free, right?”
🙄🙄🙄🙄🙄
Only about 4 weeks in as a cashier and I’ve heard this enough to last me a lifetime.
“These Samsung appliances look nice…”
Yes they do— and that’s all they do well. That, and break in expensive ways, often and early.
Avoid Samsung appliances.
Edit: I sell appliances
I am surprised to hear this. I have not had any issues with my Samsung devices. I have a fridge, washer, dryer and television.
My entire Samsung appliance experience is one dishwasher but it was so shit that I was happy when it broke after 18 months and I will never buy another Samsung appliance. Didn’t clean things and smelled like death if we didn’t manually clean it once a week and run it empty on sanitize and never leave the door closed. Searching the internet told me it was widespread and people were considering class action lawsuits.
It looked nice though. And was quiet.
I seem to have had great luck with the brand if these comments are any real sample.
The only Samsung products I have never had not fail on me is RAM and ssds, and the only reason the ssds have not failed on me is that I’ve not bought their latest ones that have sudden mysterious failure issues.
Every single Samsung product I have ever owned has broken, and almost always when it’s not actively in use. I go out of my way to tell people about this and to attempt to dissuade them from using Samsung products because of this.
That’s disappointing since Samsung is such a big and well-known brand. Good to know though, so thanks.
Even as an iPhone guy, I’ll say that their consumer electronics are just fine. Very good, even.
But their appliances are crap. Apparently, they used to be quite good, but once they got a bug up their ass about sticking a bonkers amount of tech into them, they started cutting costs on build quality, so they just don’t last more than a few years before parts start crapping out.
Companies like LG and GE are much better at balancing tech, quality, reliability, and price points.
I don’t know if it’s still an issue, but their older TVs were riddled with bad capacitors: https://www.cnet.com/tech/home-entertainment/samsung-settlement-warrants-older-tvs-with-faulty-capacitors/
I still have one of their HD TVs from like 2012, and it has bad capacitors and periodically resets itself, but I’ve never had it fixed 😅
I can’t stand “fancy” electronic appliances. I hate all the musical beeping and half the time the panels don’t even recognize my finger taps. It makes doing chores more frustrating than it already is.
We recently bought a fixer-upper and have had to replace a bunch of old appliances. I told my husband the simpler/cheaper the appliance is, the better. Knobs over digital displays.
The only time I like the newer digital versions is with microwave ovens.
Get commercial washer and dryer, Speed Queen, on the used market.
A used model will cost as much as a new Samsung consumer model, but it’ll last far longer and has replaceable hardware inside.
We literally just today unwrapped a new Whirlpool washer. I’ll keep that in mind next time though.
it will also tear your clothes apart while using 3x the water and power as a newer model LG or GE without an agitator
no thanks!
Right, right.
Because commercial laundromats don’t have to pay for water or energy.
Pray tell, how would a washer tear your clothes when they’re the same washing mechanism as a consumer model - a tub with paddles on the sides.
Donyour clothes get torn at the laundromat? Not seeing how they’d stay in business if that were the case.
Right, because I want to pay a huge amount for water and power like a commercial laundromat does. Lol.
I love it when people argue with me like I don’t do this for a living.
I hate to break it to you, but even with the knobby versions, it’s still electronic under the hood. But I know what you mean about the annoying bleeps and bloops. Again, though, the Samsungs were always the worst offenders in that regard, omg…
GEs make little noise, and LGs are pretty low-key. Whirlpools and Maytags just beep a couple of times.
When I bought my house it came with an induction stove.
I thought it was pretty great being able to boil water in 2 minutes.
It was a GE profile, and it just suddenly mysteriously failed on me. Kind of sucks, it wasn’t that old of a stove, maybe 5 years.
The board that it needed to have replaced cost $1,700.
So I said fuck that, I went and bought a Whirlpool induction stove. $900.
It has worked really well for the last year and a half, but the one thing that I truly and honestly despise about it is that the controls are capacitive touch and that means instead of flicking your wrist and setting it on medium heat you have to hit a button to turn on the stove and then hit a different button three or four times to adjust it down to medium heat and it doesn’t always respond to the button touches.
If I end up having to buy a stove again in the future, it’s got to have a knob on it. It’s such a tiny thing but it’s so fucking annoying.
I’ll say this about GE appliances, until they were bought by Haier in 2016, they sucked too. But once they were bought out by Haier, their quality improved remarkably, and so did their customer service. They’re pretty great now.
I’ve had exactly two dishwashers completely stop functioning in my entire life. Both were GE post Haier and within the last 6 years. Also had a Haier made GE microwave completely fail.
I replaced the microwave (and the matching stove) with Samsung and haven’t had one bit of trouble with either.
I thought I had just gotten a lemon, but three separate failures within a couple of years has really soured my opinion of them. I was a lot more worried about the Samsung appliances I bought, but they’ve been a dream.
Note: I am not recommending Samsung appliances, at all. I got an amazing deal and fully expected them to fail shortly after the warranty was up. I’ve had to repair several of my friends and family’s washers, dryers, and refrigerators. Samsung’s poor reputation is well earned, I just got lucky
Of course they’ve been electronic for decades, but lately it seems they have overdone it so the thing actually becomes less convenient. Kinda like in cars.
And some of the high-end models yes, but there’s still a wide range available with different levels of “functionality.”
You should check out Electrolux. They make some really nice laundry appliances without any smart features at all. They’re great.
My husband and I literally just unwrapped a new Whirlpool washer.
Have you ever rebuilt and repaired old electrical appliances? An old microwave with a turn dial timer is most certainly not electronic. Electrical sure, but not electronic.
Those only basically have a mechanical timer dial, high voltage transformer, high voltage diode, magnetron, light, fan, turntable motor, fuse, and some safety switches for the door.
Absolutely nothing electronic about them, they’re as dumb as an old-school toaster, they just happen to use high voltage to generate microwaves instead.
i’m not referring to old appliances
Well, generally speaking, most people discussing the benefits of appliances and stuff with turn dials are referring to older/simpler appliances, back before they started adding in unnecessary electronics and ‘features’ and stuff.
I’ve never actually seen any microwave with a turn dial that has any sort of electronics in them, those are all built almost identical in schematics, aside from different sizes and wattages.
Any recs for something halfway decent in the US?
Can you get Bosch? Or Miele if you’re flush.
Ironically just repaired my samsung dryer. Two drum felt gaskets, and the belt since it was disassembled. Front gasket failed and tore out. After examining all components, the torque of belt drive pulls on one side of drum, this puts extra pressure one one set of the drum rollers (Rh side). The rear one is near the hot air duct so it gets more extreme working conditions. bearing has worn shaft slightly and plastic wheel was partially fatigued, so looks like that rollet was dragging and so belt pulls down more front of drum pinching seal from extended weight and torque. The paint was worn off the housings in this section so felt gasket had more friction in that zone. The rear roller near the heating generator duct is a bad design. especially since it hangs off the back housing which is quite flexible in that area. Thankfully the repair was simple, other than completr disassembly , but not convinced it will last long.
Note for those reading -
This doesn’t apply in Europe, or large swathes of the planet. Samsung appliances are excellent.
The US has virtually nonexistent consumer protection laws, so companies will get away with selling poor quality, because they can.
See the Hyundai scandal. Only happened in one country, because it could
Breathe easy, EU folks
I never even considered this and now I am enraged.
How can I buy a European made(?) samsung fridge?
Go to Europe
Enter shop
Buy fridge
Carry home
Realise it doesn’t work because you have girly electricity
It won’t fit in the overhead compartment.
Really? How can a company make terrible appliances for a single country? They’re not made domestically.
The main manufacturing of Samsung appliances takes place in South Korea, with a washing machine manufacturing plant also located in South Carolina, USA.
It’s more than just their washing machines
For sure, their are model numbers specific to regions. Sometimes you see US Products available for various manufacturers and some say not for sale in Canada, which could be distributor rights or maybe won’t pass canadian electric standard or warranty requirements
That usually has to do with the fact that American appliances are 110 V for everything but ovens and dryers
We have 110 /120 as our standard regular voltage also
The main manufacturing of Samsung appliances takes place in South Korea, with a washing machine manufacturing plant also located in South Carolina, USA.
Less regulations means more shortcuts. Another example is Hyundai/Kia. Why do the Kiaboyz exist only in the US when Kias are sold all over the world? Because it’s only in the US where they sold cars without immobilizers because they weren’t required to.
You’re missing one big thing - there’s only one country that has horrendous consumer rights laws and a huge market, and 110v electric
Well worth making models just for that one market
ahem the actual standard is 120volts, but can tolerate down to 110volts
That’s irrelevant to the advice in this thread
Hope you get your adenoids sorted
Why does the voltage matter?
If there’s only one country that uses 110v, you have to make an appliances for that country specifically. If that country has really shitty consumer rights laws, why not also make the appliances shitty?
Damn… it’s all a 110 volt conspiracy
Same factory just send the units that normally wouldn’t be sellable (defects and such) but still function to the US
So long as voltage and frequency match
You say that, but my experience is different. After my Samsung washing machine failed, I took it apart and found blatant evidence of planned obsolescence. If the units elsewhere are good, then the ones in the US aren’t just the same things with defects, but rather ones with spider arms cast from an entirely different metal alloy.
Fair enough, I was just guessing at a way one country could receive only/mostly inferior products
The massive volume of sales for North America is too big to be met by factory defects. They’d have to have entire factories making defects.
It only works if that one country is the good ol’ US of A. Lol
Just because all defect stock are routed to the US inventory, doesn’t mean that US inventory is made up of all defect stock.
as someone who deals with this professionally, i assure you: they are.
every samsung appliance consistently fails in one of a few ways, so much so that it’s not simply a matter of by-chance defects. they’re design flaws.
With Samsung it’s almost always caused in my experience by either the use of plastics that are not up to the stress requirements of the application, or the use of electronics that are not capable of standing up to the use duration.
Samsung appliances that I have had have always had either broken plastics or fried circuit boards.
And they’ve got to know that these things break because there are always replacement parts for the specific ones that break, but if you’re not a DIYer you will pay 70% of the cost of the original appliance to install the part that broke.
Sure, if they were designed that way, I would not call them defects either.
From many years ago, in a previous career.
Job: IT
Issue: hardware of some kind is broken
Customer, incredulous: “…but it wasn’t broken yesterday!”
Yeah, no shit. That’s how things break. They’re fine, then become broken. Why is this even being discussed?
Back from my IS analyst/reporting days…
Sends email asking for report. “Terminations from last year”. I run it and send. The next day they reply…
Them: “are these from last calendar year or last fiscal year?”
Me: “Calendar”
Them: “I needed the last fiscal year”
Me THEN WHY DIDNT YOU FUCKING SAY LAST FISCAL YEAR!?!?!
It’ll probably be something super obvious and I’ll feel silly for asking, but “IS”?
Information Systems
“Do this as a temporary measure. We will code it properly later” —> code that is hackish and will never be replaced.
“We need you to do this one time because of someBullshit” —> congratulations, your team had to do this thing outside of your specialty, even though there exists a team dedicated to it, and now we’re just going to make you do it over and over again (despite, again, a whole team dedicated to that existing).
Do this as a temporary measure. We will code it properly later
I’m always blown away whenever someone says that they like some language or framework because it’s “great for prototyping.”
Like, what magical fairyland software company do you work at where your prototypes are not immediately put into production as soon as they kind of start to work?
You should tell them this is not 'Nam. There are rules.
These are older lessons and I’m generally pretty effective at pushing back on those now. I’m not a manager, though, so I can be overruled.
“We’re in code freeze, so no more changes are to be committed until release! Also, the management needs this change to be fast-tracked to be included with the release, so let’s make it happen, people!”
I’m in testing and almost ever fucking week I’m trying to QA a release cycle while they’re pushing three last minute features and fucking with the backend, meaning all the frontend stuff I’ve already tested needs done again.
Yep.
I just read your comment to my husband and he said, “Every fucking month! Oh my fucking god.” (He’s a DBA.)
Can you change the report for this one customer who has a nonstandard completely fucking stupid set up that none of your collection points account for and goes against the entire point of this report?
Well, maybe not those exact words. It’s more like:
- rep: customers XYZ doesn’t like what they see on the report
- me: well tell them to clean up their shit and stop leaving orphaned systems in their environment
- rep: well can’t you just exclude the orphaned ones
- me: the point of the report is to help you clean up your environment. If they did that it would show improvement week over week until it got to the levels they want to see.
- rep: they don’t want to do that, they just want them excluded from the report
- me: no
My husband did report-writing for a few years. #GIGO
I hope this customer is being charged for these orphaned systems. They’ll care more if it’s costing them money.
Me: Software developer. Other person: Sales guy.
Sales guy: Have you finally fixed the XYZ bug?
Me: What XYZ bug? Never heard of this before.
Sales guy: The bug that impacted our project A, B, and C! It is there for years!
Me: No, I have not fixed it. Because I just heard about this issue now. Nobody told me about an XYZ bug, or problems with projects A, B, and C.
Sales guy: What? Why didn’t you know about such a bug? This cannot be possible! I’ll talk to the boss about your incompetence!
Me: Because none of your team found it necessary to inform me? Maybe we should talk to the boss about this.
Open a goddamn ticket.
Indeed. And yes, they know how to do that.
But tickets take too long.
I will go and open a ticket and I will put two words in it, and require you to contact me for
moreany information, and then I won’t answer the phone for 6 weeks. Oh and don’t bother leaving a voicemail message or sending me an email, because I never check them. However despite my complete unresponsiveness, I am nonetheless going to insist that it’s marked as high priority even though I don’t understand what high priority means - Every Employee Ever“please fix”
Literally nine tickets like this so far today. Nine.
It’s a good thing for them The purge isn’t real.
no bug report, only fix!
In Australia, if it scans higher than the price on the shelf, it is free.
Maybe that’s the policy at some stores, but according to the ACCC, it has to be sold at the cheaper price, or not sold at all.
Correct. However, Woolworths, Coles, Aldi, and some IGA stores are signatories to the voluntary code of practice for computerised checkout systems in supermarkets.
Generally, this means that if an item is scanned at the checkout at a higher price than it says on the shelf or as advertised, a customer is entitled to receive the first item free and all multiples of the same item at the lower price.
So not all stores, but generally speaking it’s a thing. I’ve seen it in action with a cocky teenager demand his coke free, and got it.
Huh. That actually sounds familiar now that you write it out in full. I guess we’re both right.
I was working at a tool checkout in my shop for a while, and the sheer amount of ignorance and repetition blew me away.
People would come in, see signs stating things like “Don’t throw your hazardous waste in this trash can!”, and people would straight up ignore it. Things got so bad that we had to stop offering a trash can in our part of the shop.
A lot of people would also just repeat the same statements, day after day, week after week. For example, we have iPads that contain maintenance manuals. We have to update those manuals every week, on the same day. Without fail, the same people always forget which day Update Day is, and have to ask.
The worst ones happen when people come to turn in their gear before end of shift. Most people are fine, but every toolbox has to be thoroughly inspected before being scanned back in. Often, somebody misplaced a tool, left garbage in the box somewhere, or there’s some other undocumented discrepancy.
Most people are cool about it, and willing to make things right. But, some people act like you’ve purposely screwed them over, or react with total apathy and disrespect. I don’t make the rules, man, I’m just trying to do my job.
I don’t make the rules, man, I’m just trying to do my job.
I feel this so much.
See counterargument tho I’ve had multiple cashiers try to scan a thing that wasn’t in the system and just throw it in my cart so it DOES happen. Lmao
What I do is find a similar item that costs less and use that for that item.
Just charge them for bananas. 4011. Everything is bananas if it doesn’t scan.
Doesn’t that mess with your inventory numbers?
Sure does! But when I’ve got a line of paying customers, “shrink” is not too high a priority for me.
I do make an effort to find the right item. We have a “cashier book” in the POS system that I can look stuff up in. Unfortunately it’s not very robust when it comes to acceptable search terms, so if I can’t find it after a few attempts, and the item is under $10, I just want to get the customer on their way.
This was a latex loofah at a Safeway grocery store. Good luck finding something similar. Maybe a sponge from the kitchen aisle?
When I was first starting as a server at this one restaurant, I swear every other phrase out of my coworkers’ mouths when they saw me during the entire first 2 weeks was, “you having fun yet?”. And everytime, I’d give a half-assed smirk and say “oh you know it”. So dumb. That phrase still irritates the shit out of me to this day.
I once had a job in an office building that was shared by several different businesses. One of them was an accounting firm that seemed like an incredibly boring place. And I swear, every time two guys from the accounting firm passed each other in the hallway, they had to say to each other, “You having fun yet?” or “Are ya workin’ hard or hardly workin’?”
It must have been a requirement. Literally company policy. I heard it so many times in just a couple years, there’s no other explanation. Like, if you didn’t say it, the manager would ask to see you in his office, and he’d be like, “Hey Phil, someone tells me that you and Dave passed each other in the hallway, and neither of you said ‘you having fun yet.’ Now you know we like to have fun around here, and ‘you having fun yet’ is part of our company culture, so I’m gonna need you to make sure that you say ‘you having fun yet.’ It’s for fun. And we like to have fun. It’s mandatory.”
Livin’ the dream!
“Nightmares are dreams too”
There’s a reason Office Space is such a popular movie.
The office they worked in is so similar to one I worked in. The scene that sticks out the most was them walking back from lunch and cutting through the ditch to get back quicker.
So…
You having fun yet?
Go fuck yourself
When I worked in retail, I had this wanker of a middle manager who would ask how I was getting on, and when I said fine, he’d always say “It’s not rocket science, is it?”
He was mid twenties and only a few years older than me. He used to call female employees “babe”.
One time I watched him get a withering telling off from a customer. The customer wasn’t in the right, but it felt like a little bit of retribution for all us “babes”.
Job: frontend developer
PO: customers are receiving a lot of errors! I need you to investigate this ASAP!! We are losing business
The error: “the backend application did not respond”
Definitely seems like a problem with the page mr PO, thank you for calling me on my day off.
Every time
I do HL7 interfaces between healthcare systems. Almost weekly the same people contact me saying “the interfaces are down”.
Me: “Things are up, and messages are flowing”
Them: “But we’re not seeing updates in the other system”
Me: “Did you reach out to their support?”
Them: “They’d just tell us to check out side first”
Me: “We’ll weren’t actively sending messages”
Them: “But I’m not seeing the status change we documented”
Me: “What patient did you document on?”
Them: “Pt XYZ”
Me: “Yup, we sent that message 45 minutes ago and the other system acknowledged/accepted it”
Them: "Then why arent we seeing it?
Me: “Check with their support…”
20 minutes later, yeah there was an issue in the other system. This was a weekly conversation, same users, same applications, same results.
But my favorite variant of this conversation is the one where they eventually realize that the reason they’re not seeing data in the other system is because…the nurse never documented on that patient. Happened too many times
Me: Linux Sysadmin
Co-workers: 2 Linux sysadmins with 15+ years of experience.
They pronounce URL as Earl.
We do that, too, because it’s funny.
It’s been Earl since at least 1997 when Sun introduced their mascot for Java: The Duke of URL
My husband (a 55yo DBA) does that. 😬 He also says nu-cu-lar and en-tree. I’ve brought it to his attention but he’s just so used to it and after 23 years together it’s a battle I’ve opted out of. As long as he knows how he sounds to people like me, it’s on him.
The probably started using it ironically and it fell into habbit.
There was a proto-meme back in the day along the lines of “URL? Who’s Earl?”
Holy shit. That’s horrific and would drive me to quit.
Patron using the computer: “Your Google is broken! No matter what I search, it just shows me books!”
Me: “…you’re typing in the library’s catalog. This isn’t Google.”
I was going to suggest putting signs up that clearly state the search bar isn’t Google, but I realized that even if you did, they would likely get ignored. You may even already have them up.
I worked in a office supplier at one point. People would enter the office, put some documents on the first desk they see and look at the guy sitting there. No hello… No sentence… Nothing… That is usually the point when we knew what was up. The guy would look at the documents and say "you aren’t at the right place. Wrong floor. Wrong door. " They would look at us in shock. Sometimes complain that you couldn’t tell where you are. It was always the same. They wanted to get something from the government. They had an office in the same building. There were multiple big sign. There was literally 2 signs outside telling you which floor. Obviously our office had a sign too. They passed at least 3 signs in an office building while they were looking where to go… People don’t read signs… They just don’t.
Used to work in this exact environment. This tormented me daily.
Along with crap like “You look pretty smart.” or “Hey I bet you’re a genius.”
Or just typing their email address into the URL bar.
Or just barking at you “PRINT.”
Or “Why this no work, I click ‘E’ for ‘internet’.” (We had a stubbornly archaic IT lead who insisted on keeping Internet Explorer around for ages.)
Open source business: we support free/open/ethical source software Also business: we use Slack, Google GMail, & Microsoft GitHub for our communication & collaboration Also business: we have a social media presence—which is limited to Instagram, Twitter, Google YouTube, & Discord
