• SoftestSapphic@lemmy.world
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    3 days ago

    How about I just shop somewhere else?

    There’s not a good reason to do this.

    Any money saved by preventing thefts in our dying world will be lost from the customers who don’t want to be treated like thieves.

  • partial_accumen@lemmy.world
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    2 days ago

    I’m waiting for the ultimate reductive customer experience. These drug stores will eventually block off access to the shelves and aisles entirely. Instead, the front point-of-sale area and places where people used to wait in line with their purchases will be turned into a new blocked off large vestibule with floor to ceiling transparent glass. In there (where customers can access) will be kiosks which can control tele-presence robots that will let customers “walk the aisle” to look at product on shelves:

    If you want to make a purchase, you press a button on the kiosk and pay for it, then a human worker inside will fetch the item off the shelf for you and drop it in a transaction drawer where you pick up your item:

    • AA5B@lemmy.world
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      2 days ago

      There used to be a store called Service Merchandise with a similar model. Their floor was just a showroom with one of each item, sort of like a physical catalog. You just grab a ticket to buy stuff and wait for it to come up a conveyor, sort of like airline baggage claim. I always wondered why that model never succeeded: it was so convenient and would be even better now with automation and online shopping, qr codes

    • ReverendIrreverence@lemmy.world
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      2 days ago

      then a human worker inside will fetch the item off the shelf for you

      Soon enough that robot will complete that whole transaction and the humans will not be needed

    • goatmeal@midwest.social
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      2 days ago

      Let’s go one step further and make them a gig worker so CVS doesn’t have to pay them for downtime and instead we get to tip

  • ReverendIrreverence@lemmy.world
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    2 days ago

    I guess I am starting to be okay with “leaning in” and taking advantage off my “old guy” (false) technical ineptitude and will just pretend to shuffle up to a store employee and ask them to open those cabinets for me

  • aramis87@fedia.io
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    3 days ago

    For this to work, you need to download and install the app and sign up for CVS’ loyalty program. In the store, you need to be logged into the app and connected to the store’s Wi-Fi, and have Bluetooth turned on.

    • Broken@lemmy.ml
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      2 days ago

      Yeah…this is absurd beyond belief. The problem is the average consumer out there will not see how this is an issue.

      • shawn1122@lemm.ee
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        2 days ago

        This might be too complicated for the average consumer at CVS, which tends to skew towards an older demographic.

    • sugar_in_your_tea@sh.itjust.works
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      2 days ago

      Wow, three strikes, one after the other. If I have to use my phone in a store, I’ll be looking up directions to a competitor. I’m not jumping through hoops to buy stuff.

    • AA5B@lemmy.world
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      2 days ago

      Yeah, another reason not to go there. Unfortunately no impact since I already don’t.

      Nearby one is 24h so I occasionally go there when everything else is closed, but that’s the only advantage they have. But no way am I downloading their app just to get a bottle of aspirin at 1am

    • jawa21@lemmy.sdf.org
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      2 days ago

      I can’t wait for someone with a flipper zero to just drive around unlocking cases in every CVS in town.

    • slampisko@lemmy.world
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      2 days ago

      To be fair, if you’re buying drugs in the US, you’re probably getting ripped off by default

    • john89@lemmy.ca
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      2 days ago

      Are they?

      I think using goodrx.com has given me the best results to save money on drugs.

      Local drug stores should totally be displaying “we’re cheaper than CVS!” if they want people to show up.

      That is, if they’re actually cheaper…

      • lennivelkant@discuss.tchncs.de
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        2 days ago

        I don’t think local drug stores can afford to be cheaper than a big corporate chain. But the pricing isn’t the point, it’s fostering competition against corporate monopolies.

        Remember that the single purpose of corporations is to make more and more money. By their mandate to their shareholders, all measure of humanity is pushed into the background in favour of growth. The ultimate goal in that pursuit is monopoly: Being the sole supplier for their customers would allow them to dictate sales prices while being the biggest or even sole customer for their suppliers would give them leverage to shift prices in their favour. Their capital backing allows them to cushion out fluctuations in revenue and take losses, so they can afford to underprice and drive out competition, then crank up the enshittification to extort more money from their customers.

        A (comparatively smaller) local store has less leverage to enshittify and exploit. Investing in their higher prices is an investment against that enshittification.

        • john89@lemmy.ca
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          2 days ago

          I don’t think local drug stores can afford to be cheaper than a big corporate chain.

          Sure they can! It’s not like their owners are surviving off of beans and rice, lol.

          • lennivelkant@discuss.tchncs.de
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            2 days ago

            No, but their owners don’t have the bulk buying power to negotiate for better prices with suppliers, the centralised management making the per-store-overhead more efficient, the employment power to push wages, the capital backing to run low prices without risking a bad month leaving a noticeable dent in their liquid assets or even run at a loss for as long as it takes for “lowest price” customers to flock to their stores and drive the local stores out of business.

      • threshold_dweller@lemmy.today
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        2 days ago

        FYI, goodrx was selling your prescription info and PII to marketers. edit: to be clear, they were caught selling data between 2017 and 2020.

        • john89@lemmy.ca
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          2 days ago

          I haven’t given them any of my info.

          Do you think walgreens and CVS don’t sell your data? Lol.

          • Rakudjo@lemmy.world
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            23 hours ago

            Pharmacy technician here. When we bill a prescription, the processing information (either from your insurance card, or from GoodRX) is entered into the computer, then the claim (including the drug being billed, day supply, and patient information) are sent to the benefits manager (PBM), and returned to give us a determined copay to charge you. It’s during this transaction, that by using GoodRX, your information has been volunteered to GoodRX as part of the billing process.

            We do not determine copays - PBMs and your plan formulary do. You showing us a dollar sign on GoodRX does not guarantee you that price.

            As an aside, my particular pharmacy does not accept GoodRX due to knowledge of these practices. It may also be interesting to know that GoodRX charges pharmacies a “finder’s fee” for offering a discounted price e.g. you pay the pharmacy $25 for a $22 drug, and the pharmacy pays GoodRX $5. If you can still find independent pharmacies, support them! They will work with you.

            • john89@lemmy.ca
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              21 hours ago

              I’ll support whoever gives me the best deal!

              It’s just business~

          • threshold_dweller@lemmy.today
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            2 days ago

            I suppose ignorance is bliss, as they say.

            edit: in case anyone is curious, the retailer hands your info to goodrx, who sell (sold) it to advertisers.

  • Ulrich@feddit.org
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    3 days ago

    They also tried to make refrigerators into billboards, blocking visibility of anything inside. They were all broken within a matter of months, then replaced again with glass doors sometime later. These people are morons.

  • aramis87@fedia.io
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    3 days ago

    Oh good, this is going to be an excuse for every other business to start doing this shit …

  • aceshigh@lemmy.world
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    2 days ago

    lol good luck with that. when they (and rite aid) started locking up their shelves I stopped buying from them.

  • Bobby Turkalino@lemmy.yachts
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    3 days ago

    I’ve always argued that putting condoms in locked shelves is pro-STD and pro-teen-pregnancy. The fact that you have to walk up to an employee, ask them to open the shelf for you, and have them stand there and watch as you grab a box of condoms has no doubt scared away numerous 16 yr olds when all they were trying to do was be safe.

    • OhVenus_Baby@lemmy.ml
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      2 days ago

      I have never seen this. Been in many drug stores. Walmart does this. But not any drug stores I’ve seen.

      • Bobby Turkalino@lemmy.yachts
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        2 days ago

        It’s ultimately up to the franchise owner of each location and their subjective interpretation of how crime-ridden the area is

          • Broken@lemmy.ml
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            2 days ago

            Here’s a perspective you might not have thought of. Younger person is already shamed for even buying condoms (the cashier will see them after all) so they steal the condoms instead of buying them. Store owners are sick of losing money so they naturally lock them up. So yes, it does have something to do with crime.

            I’m not here to argue about what you think store owners care about your sex life, I’m just pointing out that there is a valid reason you haven’t considered.

  • Gerudo@lemm.ee
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    3 days ago

    Like the shoplifters won’t make bogus accounts? Wtf are we even doing here?