Called up my health insurance the other day and they transferred me 3 times. It should not be this difficult.
That’s on purpose. Fuck u
- Ensuring accountability for companies that provide bad service. People shopping for products or services should be able to rely on customer reviews to assess which companies will provide streamlined service and not waste their time. The FTC has proposed a rule that, if finalized as proposed, would stop marketers from using illicit review and endorsement practices such as using fake reviews, suppressing honest negative reviews, and paying for positive reviews, which deceive consumers looking for real feedback on a product or service and undercut honest businesses.
Wait. No more fake reviews? No more supressing honest negative reviews?
I’ll believe it when I see it. Let’s see how Amazon/Google/Yelp handle this.
Let the lobbying commence!
How in the world would they enforce this?
Consumer reporting.
We already report… Nothing changes.
At this point your daddy can take a dump on your chest, and government will side with him because fuck you peasants. What are you going to do about it? Cry
That is what someone who is taking advantage of that system would ask.
Whitehouse.gov - News Source Context (Click to view Full Report)
Information for Whitehouse.gov:
MBFC: Left-Center - Credibility: High - Factual Reporting: Mostly Factual - United States of America
Wikipedia about this sourceSearch topics on Ground.News
Well this one I would expect to be a bit biased lol
Finally! Those republicans have been a nuisance for far too long.
They’re going to start paying for my Indomethecin?
Thank god, we need so much of this.
I’ve been chasing my bank around for almost two months now to get a problem fixed. They have obviously invested the least amount of money possible in customer service to the point where they can barely answer the most basic questions. The only progress I have seen on this problem is due to the fact that I finally figured out the right question to ask.
It is infuriating that they provide this level of support when it’s obvious it isn’t saving me any money - it’s all just going to the C-suite and investors.
that right question to ask thing really speaks to me. I have found across the board that places do not have employees that know the business and expect you to. What they really expect is that the software they bought will allow them to hire people that don’t know what they are doing for less and the software will do the work. they want the mcdonalds registers that use icons for a big mac or such. its so not working.
How about automation of filing taxes. Such a scam.
New direct file from the IRS is a good step forward. It is very simple but not everyone is eligible yet iirc.
Didn’t they just open it up to everyone? I thought that was one of the Biden admin’s recent wins
It’s opened to all states (was certain states before) but not everyone qualifies.
Ah, okay
Its so simple I’m disqualified from using it because I have a HSA.
Now pass federal universal healthcare and that’ll go away so we have no issues.
Is that because they don’t have the info from the HSA?
I thought the point of systems like this is that they prepopulate everything they know, and then you fill in the rest?
That way it’s quicker, and you dont accidentally miss something they know about and get in trouble with the IRS wasting everyone’s time?
Nope, direct file got neutered. It’ll only work if you ONLY have to file a 1040 - it doesn’t work if you have ancillary reporting like an HSA, stocks, retirement plan, etc.
Is that because they don’t have the info from the HSA?
Lol wat
If you are part of us financial system, they got it.
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A well-designed Interactive Voice Response (IVR) system will save callers’ time because any organization with a minimal amount of complexity can’t just staff jack-of-all-trade agents in a single phone queue.
Then maybe corporations should have actually developed the very first well-designed IVR. Because they’re all shit on purpose at the moment.
yes. designed to get you to hang up and decide you issue is not worth it and you will eat the three bucks or whatever.
You can’t force a company to do a good job with their voice response or web page. However if it takes longer to respond to callers so they no longer comply, then the corp has incentive to spend money on a better automation tool or more people. Their choice
solution here is to increase personelle. If people want to talk to people they should be allowed to. Look at automated check out lines in stores. The stores tried to push them and elminate the manned ones and it fell apart. But you know what they did not get rid of them and folks when not forced to will if it makes sense for their needs and they get a good amount of use. Folks will use the automated systems if their experience with those systems are good. Give an estimated wait time for an agent and estimated time to resolution with automated and folks will try the automated. but if the automated systems stymies them they will call back for agents or press a key for them and will not use it for awhile in future. Maybe never. Its up to the automated system to actually be better from a human point of view.
are calling on [insert link to letter] health insurance companies
Someone needs to proofread these things.
Can we do something about the math test/Star Chamber hybrid we all have to fill out every April?
The IRS knows what we owe already. Send a bill or a check. If there’s a dispute, then there should be paperwork.
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I think @Ensign_Crab is talking about how other countries like the UK and France do things, where you don’t have to file. The government sends you a letter that says “you owe X” or “your refund is Y”, and if there’s anything that’s not reported in there or things that are wrong, then you file that with the government and they go “oh, OK, here’s your adjusted amount”. Simple forms are often not “simple”, especially with our arcane, convoluted tax code.
funny thing is we even have the perfect form for it. if the irs whould send us a 1040x with the left hand side filled out we could just sign it and move on or make changes to the right side and sign it.
this is exactly the way. So much fighting over big issues but hey there is a lot of small stuff making life miserable and stifling progress.
Yes I want all child-birth-capable people to have proper access to healthcare but also yes I don’t want AT&T yo bounce me endlessly between their app, website, and phoneline because the tranfer pin for my number isn’t being generated
Go after introductory pricing. It’s a bait and switch in my opinion and it’s probably also a regressive policy too. Switching providers does get you better deals but if you can’t pay early termination or installation fees you’re stuck.
Go after ISPs. We really need transparency on where they directed government grant money.
Executives need to be prosecuted for theft.
One thing I’d like to improve the clarity on or outright declare/enforce: put a limit on the wait time allowed. Fixing chat bots, and website directions is one thing, but still being put on hold for 2 hours because the company doesn’t pay for sufficient phone staff is BS.
and it does not make companies pay the phone staff a living wage either furthering the problem
this all just show for the election with no plan to carry through
In '21 a bill to more than double the minimum wage to $15/hr failed due to Republicans in Congress, and Biden used an Executive Order to increase Federal Worker minimum wage to $15/hr. The issue isn’t Democrats here. Vote Blue if you want to empower Harris and Co. to enact these changes they clearly also want to implement.
In '21 a bill to more than double the minimum wage to $15/hr failed due to Republicans in Congress
With the help of 8 members of the Democratic caucus.
There will never be another national minimum wage increase. And every centrist loves it that way.
Note that I said national. Not “well, it covers government employees and blue states, so you worthless flyover morlocks be happy with 2.13 plus tips because we’ve got ours, fuck you.”
“The Repubs and 8 Dems, therefore all Dems evil,” fantastic content as usual, EC.
If you want to pretend that Republicans didn’t have help from Democrats, don’t expect zero pushback.
And I clearly limited my criticism to the anti-labor centrist wing of the party.
“And every centrist loves it that way.” bull. fucking. shit. im a centerist and agree to raising the minimum wage even though I would prefer a maximum wage. don’t make generalizations.
I do not give the Republican-adjacent wing of the party the benefit of the doubt.
I guess it depends on what you think of as center. By republican standards im super commie liberal whatever just like any opponent they face no matter how conservative, but by like 1970’s standards im just left of center.
worthless flyover morlocks be happy with 2.13 plus tips because
That’s what they chose with their votes, and they object to us Trying to give more. Just like they vote against healthcare coverage and object when we try to cover them anyway
Sure. Everyone in a red state deserves poverty.
We’re not (supposed to be) a tyranny. If they keep rejecting additional aid, keep turning away quality of life improvements, don’t accept our money to raise them out of their mess, at the end of the day, that’s their choice.
If they want to vote against their own best interests, blaming gerrymandering and manipulation hasn’t gotten anywhere and they need to take responsibility for their own votes. I’m running out of fucks to give
If they keep rejecting additional aid, keep turning away quality of life improvements, don’t accept our money to raise them out of their mess, at the end of the day, that’s their choice.
And the people in those states that don’t that to happen? Guess they deserve lifelong poverty for being outnumbered. You got yours. Fuck me. And you wonder why the party that happily gloats that they have nothing they’re willing to offer red states keeps losing red states.
justice delayed is justice denied
Biden has not even been a strong supporter of raising the minimum wage and just giving some lip service to it is a slap in the face to US people
last time workers demanded better he squashed it by threatening workers with their livelihoods
whats the point of this. you would prefer he did not raise it then because its just lip service. I mean the term lip service means talk without action but clearly the minimum wage was raised.
BS.
- He used executive action on federal employees because that’s all he’s allowed to do. Speak to your congressional Members.
- He ended the strike and then worked to get it anyway.
They know, they spew their propaganda wherever they can. They’ve had their “errors” pointed out dozens of times. It’s willful misinformation at this point.
In '21 a bill to more than double the minimum wage to $15/hr failed due to
Republicans in CongressDemocrats pretending that an unelected clerk with only a strictly advisory role had veto powerFixed it for you. They had the votes.
The issue (mostly) isn’t Democrats here
Fixed that too.
While there’s no doubt that the American Fascist Party is much worse in probably every way, the Democrats HAVE been known to make a ton of vague promises around election time that they don’t follow up on as well as breaking concrete ones that their owner donors don’t like.
are you talking about the speaker of the house? you realize he is elected right?
No, I’m talking about the Senate parliamentarian.
They want the Democrats to ignore the parliamentarian and include these changes in a reconciliation bill, which only requires a simple majority. It’s not a real solution, just a way to blame Democrats more. The main problem is the people voting down good legislation, not that the ones in favor “aren’t trying hard enough”.
yeah this attitude of you should be able to circumvent the other party and you even get ones who are like well republicans do illegal shit so democrats should to to get their way. Its like um, if they did I would not want to vote for them (really did not bs, hot air, claiming they did type stuff (of implying they are going to))
I wouldn’t actually have a problem with them sidestepping the parliamentarian, but acting like it’s the lynch pin to regularly getting good legislation passed is silly.
A new Internet provider came to town and we jumped from Comcast. Waited up to two hours multiple times trying to get through to someone to cancel the account, and couldn’t. So we just let them turn our service off. We don’t have any of their hardware so there are no continuing charges. It’ll be easier and less costly, considering the value of our time, to pay the collection agency.
That is fucked up. That’s some bullshit I’d love to see fixed.
Doesn’t work with Comcast …… when I moved into my current house, I got a fantastic fiber provider that hooked me up on move-in day! However apparently the previous owners had Comcast and Comcast kept trying to collect despite me saying I have never had an account with them. 2-3 months later, they came and cut my fiber from my actual provider. Bastards wouldn’t even let me complain because now they realized I’m not a customer
There need to be serious consequences for something like that and there just aren’t.
They cut someone else’s fiber? That seems like a trespass or destruction of property, but probably not your property.
Yep, and I did spend days trying to get them to take responsibility without any progress. Mostly they hung up when I couldn’t prove I was a customer
My fiber provider basically shrugged and said “yeah, they do that”, and were pretty quick about replacing it for me
I have good news for you. You can just tell your credit card provider that you tried to cancel, but couldn’t. They will just cancel it for you. It’s a bit of a strong-arm tactic, but it works.
Whenever you need to cancel a gym, try this. They tell you that you need to come in? Nope, not acceptable or legal.
don’t rely on that. I had a medical vendor charge the wrong amount (pre claim) and refuse to reverse the charge and my credit card company (well ex credit card company) refused to as well. because some sort of charge was legit they did not see the wrong amount as any issue.
Yeah turns out wrong amount is somehow not fraud so the credit card doesn’t need to help with it. You have to battle it out in civil court instead. Enraging.
I may basically stop using them. that type of protection is the only real reason I do.
Getting banned from the gym is easier than cancelling.
Become ungovernable.
Shit on the bench press.
“What do you mean I can’t do squats with my penis out!? I thought this was America!!!”
That’s the real reason every gym has a naked old guy hanging out in the locker room with his nuts out. At some point, every man will spend decades of his life trying to cancel his gym membership - and having failed all his life, will find himself having become a desperate old man, left with no choice but to flaunt his wrinkly nutsack in the locker room in hopes of them finally kicking him out, thus freeing him from his eternal struggle.
Yeah I think we did ETF or something. I’ve been out of work for 5 months. Now let me tell you about trying to close an empty bank account so they will stop paying people and charging you fees…
Closing a bank account is as easy as legally possible. They are already highly regulated, and there’s a lot of paperwork to protect you from having your account closed without your permission. You can literally go into a bank if you want help. That’s not the same thing as a gym at all.
I can’t actually walk in. There’s no local branches for this particular place. But even if I could, they can’t close it while transactions are pending. And if new transactions hit, the account goes negative and then you can’t close it until you bring it back positive.
I understand there are fraud concerns on both sides of that coin. But it isn’t easy.
Of course you can’t close it with pending transactions. Pending transactions can be reversed or changed. It’s another legal issue. That’s not really a bad thing.
Also, why did you get an account at a bank with no branches? If you want that, you can just get a credit union account.
