For example I’ll send an e-mail with 3 questions and will only get an answer to one of the questions. It’s worse when there are 2 yes/no questions with a question that is obviously not a yes/no question. Then I get a response of
Yes
back in the e-mail. So which question are they answering?
Mainly I’m asking all of you why do people insist on only answering 1 question out of an e-mail where there are multiple? Do people just not read? Are people that lazy? What is going on?
Edit at this point I’ve got the answers . Some are too lazy to actually read. Some admit they get focused on one item and forget to go back. I understand the second group. The first group yeah no excuse there.
Continuing edit: there are comments where people have tried the bullet points and they say it still doesn’t help. I might put the needed questions in red.
I haven’t done it very often, but the few times I haven’t answered all off the questions in an email has been because some of the questions are a waste of time. I had an engineer recently ask me if I could move the location of where I was running a pipe through a floor grating. Changing the location would have changed nothing, made my job more difficult, and would have been a tripping hazard. All off this could have been avoided if they had gotten or from behind their desk and just gone and looked at what I was working on in person. I ignored their question and sent more pictures of the area. They finally said that I was good to proceed with my original plan.
“can’t change it, I can show you why in person if you come over real quick”
My rule is more than 2 questions and it’s a phone call.
If it’s more than 2 questions, I want it all in writing
If it’s more than 1.1 questions, I want it all in writing
That’s why you have the phone call, to discuss it, and in closing state you’ll send an email.
People are lazy and stupid, you can ask one question at a time or better yet setup a meeting to ask them verbally, you aren’t getting any answers otherwise
ADHD
Sometimes I’m busy man and trying to get something done
People hate to read. I write emails that try to cover all bases, because I can’t assume grown adults with advanced degrees know what’s going on. Sadly, they’ll not only not read it, but ask me to write less. Cutting the word count only leads to more confusion.
I’m so done with humanity sometimes.
Use bullet points as it helps. A lot of people suck at reading and a lot aren’t great at writing. Some peoples’ styles are also just not very compatible.
I had a trouble with this a lot when I was younger and got told:
- short sentences
- bullet points
- if all else fails multiple emails with a single question because apparently I have all the time in the world.
I have the same question, as I will receive replies through text messages that are like this:
Me: hey! Are we still meeting today? Where would be good for you? I’m open from 10am until 6pm so just let me know when works best.
Them: I can still meet today
I get responses like this all the time, and I don’t feel like my initial text is too much.
This is a perfect example.
For me it’s
*Is my firewall set correctly (with how the firewall is set )
And
*I will hold off on installing the new program until I hear if the firewall is correct
The answer I get back?
*Did you install the new program?
Are you serious?
As per my previous email
It’s funny that some replies are saying your post itself is too wordy or long. People just can’t focus on anything anymore. As for the suggestion of bullet points, I’ve had people reply a single answer to an email that just had three short bullet points. So no, it’s not always because the questions are buried in text, it’s because people react to the first thing they see and don’t finish reading.
Yeah, the post is short and clear and everyone’s assumptions are that the poster is wordy and unclear. The reponses are mostly examples of exactly the people who can’t focus on an email longer than a sentence.
I KNOW THIS ONE AND THE ANSWER IS : IT"S MICROSOFT’S FAULT.
Back in the day when Email first became popular, it was normal and accepted use to do “in-line-quoting”. You would hit “reply” and get the text of the original mail with a quote character, mostly “>” in the begining of the line. Then you would put some empty lines at the point where you wanted to answer/comment and type your reply in the middle of the email you received, easily giving context to your words, and making it obvious to what this comment relates, while also showing which part was by the sender and which by you (due to the quotation symbols)
This was a very good system, and then came MICROSOFT OUTLOOK
and they defaulted to giving you a empty page when clicking reply and just dumping the whole mail you replied to somewhere below, out of sight.
everyone using Outlook started “top-posting” to the annoyance of every intelligent being in the galaxy, but because Outlook was the first email experience many people had, the culture of in-line-quoting was destroyed by the unwashed microsoft masses.
fast-forward to today, where a young person (that is below 50) posts about a topic just to vent, and a old person (over 9000) replies with a sincere history lessen from a time where even email were better.
yours truely,
someone who is still salty about that and just decided to make a youtube rant about it.
I dont use ms products, but I can’t believe that’s the default. Very rarely does someone reply to me without the message quoted. And most still quote lines manually with >
I’m a younger person (32) and didn’t know about this norm until I saw an older person doing it. Now I do it as well but make it obvious what the intent is.
For example:
Hello (person),
See responses below in red
Blah blah blah original email text
Red text
Blah blah blah
Red text
Etc.
It works really well. Said person will even respond in green to my red. We do all this in new outlook, which to be fair, is still a mess for other reasons. Don’t even get me started on the search lol
You can’t just say you made a youtube rant about it without posting a link.
just decided
Appears to imply they have yet to make it
I said I **will **make one, and as soon as I **did ** i will post the link (*)
(*) as a person with ADHD, the chances of both those things happening before the heat death of the universe indistinguishable from zero.
They probably didn’t link it by default because of Rule 4. However, I think there should be an exception when other users ask for links. (Maybe the rule should be, “No unsolicited self promotion”?)
For the record, I would also like to see this rant.
That rule exists because reddit wanted you to pay them ads. It doesn’t make sense in Lemmy.
Also to prevent people from answering with little more than a link.
Honestly, what I would like and I’ve never seen is a 2-pane reply window; left side is the reply, blank, and the right side is the previous emal. Both panes are scrollable, and if you highlight something on the right side, there’s a <— button in between that lets you shoot that text to the reply pane as a quote then continue composing as usual.
That might be nice for replies on social media like this, too.
That’s how I write code and I can’t stand text editors that make it difficult to have side by side panes of two files or the same file
https://marketplace.visualstudio.com/items?itemName=buhe.vscode-mail
Unfortunately 3 years out of date.
It reverses the natural flow of the conversation.
Why is top-posting so bad?
Top-posting.
What’s the worst thing I can do when writing a reply to the mailing list?
Sounds almost like
lastly (doThis (then (first input)))
Method chaining ftw Input.then().doThis().lastly()
Also it formats better.
Sorry, I prefer
input |> then |> doThis |> lastly
Hi based on you current post,
Why do people insist on answering only one question?
**Do people just not read? ** I would say most people have a lot to read, especially emails, I get dozens of them daily, archive a few thousands yearly. So I will gloss over, see if it’s addressed to me, of not I will probably wait until it becomes my problem to react/reply
Are people thatLazy? No people are busy, is this the same question as the first, out a request for alternatives causes to not reading?
What is going on? This question is vague, I see no point in replying, except maybe an opportunity to troll, or belittle you in this email that had now accumulated 30 people over 7 departments, and possibly one or two customer that were involved a week ago when the thread was about something entirely different.
In short, be specific, and format your message for readability. ;
Name whoever you expect to reply. Split your questions.
Make sure they’re actual questions you need definitive answers to.Gonna be honest, always write my mails structured with listed out questions that try to be specific yet not overloaded with info (hard to do, but possible. Mostly) and yet…
I get two answers to my three questions, with one answer even on topic, and the other being astrology divination of polar bear’s butthole position over png of africa.
Yeah I get that too.
Should the report be sent by mail or e-mail?- frozen yogurt
So I will gloss over, see if it’s addressed to me, of not I will probably wait until it becomes my problem to react/reply
Tbh I would rather have someone do this not realizing I’m expecting a reply from them than to reply only to some of it, because when the latter happens it’s usually like pulling teeth to get a response to the rest.
Yeah this drives me crazy. It’s to the point where I have to drip feed my questions one after the other sometimes. (╯°□°)╯︵ ┻━┻
As others have suggested, in order to communicate effectively, you have to tailor your message to your audience. Dumb it down, break it down, shorten it, order questions from most to least important or most to least relevant to the recipient, or just badger them relentlessly with follow ups until you have the information you need and talk shit about them behind their back to any competent coworkers you have.
Regardless, they’re not going to just magically change, so it’s up to you to do something different if you want a different result than you’re getting now.
For me it’s not intentional. I get fixated on one of the questions that require more mental energy than the others and then forget to answer the rest. I have no excuses. My bad.
Reading comprehension has gone down the tubes. I dunno if it’s from people watching too many TikToks and their attention span can’t handle reading more than one sentence anymore, or what, but I have definitely noticed a change in people’s ability to read and understand the content of what they just read.
Where I work, my old boss never wrote anything down, did not like to communicate via email, and insisted on phone calls/verbal meetings instead. When they announced they were taking a new job, we begged them to create an SOP of all the things they did with detailed instructions because NONE of it had ever been written down. We were told no, they couldn’t do that. No explanation other than “I can’t.” And I’m convinced that they simply couldn’t read, or could BARELY read.
So I created the SOP instead, detailed as hell, everything in one place. Sections, subsections, hyperlinks, it’s all there. 2 new employees come into the office, I’m supposed to train them. I do, and I show them the SOP, tell them “everything you need to know is in this SOP”, so that AFTER I train them, they can reference it.
They never reference it, ever. They ask me how to do the things they’ve forgotten instead. I just point them to the correct section in the SOP and tell them to read it. BUT THEY DON’T READ. It’s insane! How do they get by in life in general!?
You’re right. The illiteracy is everywhere. It’s a very troubling sign.
I wonder, were there any other points in history, post-literacy, where a significant amount of people went to school yet still lacked literacy skills? If it has happened, would it even be recorded? Or is this aspect of modern society truly novel?
It’d be nice to know how such a situation would’ve been rectified in the past, but I get the feeling the solution would be the same thing I’ve been calling for since my own childhood - a comprehensive public educational system with a focus on critical thinking.
It would be interesting to see if it’s ever happened in the past, for sure. I too assumed it was due to poor education, but the three people I mentioned (my old boss and the 2 new coworkers) all came from different areas of the U.S. and are each in different generations (1 Boomer, 1 Gen X, 1 Millennial), so they all have very different backgrounds/education experiences, yet they ALL struggle to read anything longer than a single sentence. It’s infuriating. I try to be patient, because hey, we all have our thing we suck at, but it’s honestly a little scary that they and so many other are out there not following directions simply because they can’t read them.
Literacy rates in USA are pretty awful and getting worse. And probably happening in other countries as well.
It’s especially bad when you work in an experienced field where a primary job function is reading comprehension (software engineering). And you have folks who are supposed to be software engineers who can’t seem to read or understand documentation. Never mind being able to productively engage in the various forms of debate that come along with any engineering practice.