• Tylerdurdon@lemmy.world
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    1 day ago

    Sorry Sally, Geoffrey has to die because a company wanted to make their products utterly dependent on their servers. We’ll bury him in the yard next to Gertrude.

  • TIN@feddit.uk
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    1 day ago

    Read the title as “Starbucks will brick…”

    I was thinking that there’s a lesson here in not buying things that are non-core to the companies operations

    • Nawor3565@lemmy.blahaj.zone
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      1 day ago

      It sounds like they literally can’t refund people because the company completely ran out of money and is gonna be liquidated. Sucky situation for all parties involved.

      • Zak@lemmy.world
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        1 day ago

        What they probably can do is issue an update that lets owners point it at third-party servers, and publish the API. They might even be able to publish the source code, though there’s a chance they don’t own all of it.

      • uis@lemm.ee
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        1 day ago

        If only there was law demanding to refund broken products before liquidation.

        • bizarroland@fedia.io
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          1 day ago

          Or a law stating that in the case fair refunds can not be provided that the software needed for running the hardware becomes public domain and is published and released on a git maintained by the library of Congress.

        • Blackmist@feddit.uk
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          21 hours ago

          And who is going to pay for that? If they could afford to refund all their customers they wouldn’t be going bust.

          • Zagorath@lemm.ee
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            20 hours ago

            The law would probably make sure customers whose products are being bricked are counted as creditors. Ideally after employees (unpaid wages) and before investors. They may not get full refunds, but they’ll be entitled to something if it’s possible.

          • uis@lemm.ee
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            18 hours ago

            Liquidatoon doesn’t mean they have no money. And they still have some assets.

            Also that’s why we should apply mandatory copy laws to software too.

      • Corngood@lemmy.ml
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        1 day ago

        Surely in that case they could open their software so the community can figure out what it would take to keep it running.

          • Corngood@lemmy.ml
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            1 day ago

            Yeah, likely true without some sort of legislation.

            Well at least there’s a business opportunity for someone to reanimate these things and use them to push gacha games and energy drinks on the innocent children they’ve bonded with.

    • clgoh@lemmy.ca
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      1 day ago

      And Google refunded everyone who bought Stadia.

      But they both have deeper pockets than a startup.

  • Onno (VK6FLAB)@lemmy.radio
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    1 day ago

    Welcome to the “brand new world” of IOT hardware where you are the product and continued service depends entirely on how you can be monetized.

  • nucleative@lemmy.world
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    1 day ago

    I guess this device needed to connect to some remotely hosted server that enabled its functionality. And the company was losing money and hoping that sales would eventually pick up enough to make them profitable. But their latest investor decided not to put any more money in, and the company ran out of cash and can’t pay its bills anymore.

    The entrepreneur thought he could get more investor cash and ran the business in such a way that it would fall off a cliff if he didn’t. And… He failed to secure more financing.

    I have mixed feelings about products like this… If the device somehow needed to host an entire internet’s worth of data to function, it certainly wouldn’t have cost only $800. But when you buy a product that depends on the ongoing viability of the seller, you’re in a position of caveat emptor - You better vet them out yourself, especially if they’re new.

    Hopefully the founders feel some emotional attachment to their product and the trust bestowed upon them by their unknowing customers, and release whatever on the back end makes the thing work so that motivated customers could reactivate their devices somehow.

  • azl@lemmy.sdf.org
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    1 day ago

    I would like to think the community could work out the API’s and replicate them on a free server, but if this was just a glorified Alexa box, there is probably a lot more server-side processing that needs to happen to keep it running.

  • rem26_art@fedia.io
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    1 day ago

    you come across headlines nowadays and have no clue this was even a thing people were grifting children about, man…

  • LiamTheBox@lemmy.world
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    15 hours ago

    Its 2024 and you cannot use a product the way you want to. Can’t you just use openAI api as the backend??

    • Railcar8095@lemm.ee
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      20 hours ago

      I get the feeling, but tools come in many shapes and forms. If this was truly helpful for any kid, it’s a fucking tragedy that’s bricked.

      I assume it relies on external servers for processing, so it was a matter of time though.

  • Allero@lemmy.today
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    1 day ago

    What are the genuine use cases for such a robot? For when the kid has issues communicating with other people?

    • EnderMB@lemmy.world
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      1 day ago

      It’s also probably a developmental aid also. As someone with a child, you’d be surprised at how laser-focused parents can be with regards to developmental delays or issues and ensuring that their kids have every opportunity to meet specific milestones.

      IMO while it’s absolutely not a replacement for human interaction, something like this with the right backing could be very useful to a lot of kids that need additional help.

    • Dragon Rider (drag)@lemmy.nz
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      1 day ago

      A robot has infinite patience and will never get mad or bully a child for fun. Ideally, this should also be true of a parent, but it’s not. From a less grim angle, a robot doesn’t have other responsibilities like work.

      For a kid who feels too shy to talk to people, a robot can be good for practice. But it requires a lot of attentiveness from parents to make sure the child doesn’t become dependent and moves on to taking to people once they get their confidence.

      Back when drag was a kid, we used imaginary friends instead of robots. But a lot of parents and children don’t believe in imaginary friends, which is a shame, because robots are a lot more expensive.

      • Allero@lemmy.today
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        1 day ago

        Yeah, kids focusing too much on their robot instead of other people is one of my concerns.

        A robot can teach the kid all the right things, but it will never give a kid the real social experience, which can get rough if a kid is not sufficiently exposed to it right from the start. Even now, as real human communication moves online in a large part, children grow up increasingly socially anxious and maladapted. From that position, I’m quite uncomfortable with “study from home” trends as well, as school is one of the key venues for IRL child-child interactions.

        On the other hand, I wonder what would happen if all kids first developed with perfect robots and then started interacting with one another. But that’s a subject for yet another unethical experiment.

  • NutinButNet@hilariouschaos.com
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    1 day ago

    I already experienced this with that one small robot a few years ago. It was resurrected a few years later but required a subscription.

    That was the beginning of me not caring for subscription based products and being weary of products that relied on servers instead of being locally hosted.